
Tat Chow
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Lied to about moving me to their 'Standard Plan' which no longer have push notifications/text messages. I've been on their standard plan for 7+ years (started out at $14.99, increased to $17.99 then $19.99 and $21.99 soon) and always had the ability to receive push notifications and text messages from the app. They keep increasing prices and removing features and now lying to customers. They say we never should have had the option to receive those notifications. I've had SAME PLAN for 7yr.
76 people found this review helpful

N S
I installed a full system on my own, easily done I might add. I am a little tech savvy but I feel most anyone could install a basic system. My alarm triggered one night while I was at work, thankfully just a false alarm but I was amazed at how quick, calculated, and implemented the response was!!! Very well put together system and team! Very impressed! Money well spent for that kind of piece of mind.
4 people found this review helpful

X
Not great but not horrible. Every time I change the battery in our outdoor camera I have to remove it from our system and re-pair it for some unknown reason. It's INCREDIBLY irritating but there seems to be no "known" reason for it. Our other outdoor cam tests good signal strength with its placement but drops to fair almost immediately after testing. Kind of seems like they just want u to upgrade to "gen 2" tech and pay extra. Overall it's been fine
3 people found this review helpful