MySparklight

Name: MySparklight
Availability: InStock
Rating: 3.0399999618530273 (214 reviews)
Author: Cable One Inc.

Cable One Inc.

3.0

214 reviews

50K+

Downloads

Everyone

About this app

Get ready to connect to what matters most with the MySparklight app! Seamlessly manage your Sparklight services with just a few taps. Update your profile, view plan details, and pay bills effortlessly. Plus, optimize your network's performance with alerts, speed tests, and troubleshooting tools. And if you need help, our customer support team is just a tap away. Download now and take control of your internet experience!

Updated on

Sep 8, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.0

208 reviews

Cathy Waterstradt

August 3, 2025

I've had service 4yrs now & it was the worst I've had and believe they owe me credit and refuse. W.E. it has been much better since they put a router in but now when I get on the app or website it won't allow me to do anything other than look at my bill and the history. It says I can change/edit my service but gives no option. It also won't let me see the current plan I have now. smh. its always something. How long does it take to fix website? been 2mos or more now. never open on the wkend.

6 people found this review helpful

Cable One Inc.

August 5, 2025

Hi Cathy, I apologize for any inconvenience. Currently, the portal does not have the capability to allow customers to change their services online. We are plan to add this feature in the future. Our representatives would be happy to help you with this change. Please give us a call at 877-692-2253 between 8 a.m. and 5 p.m. Monday through Friday.

Sheila “SheBo” Grayson

November 20, 2024

All I will say is, you definitely better pay your bill because there are NO payment arrangements whatsoever. And Sparklight slips a few dollars of extra fees in every other month, and I have each of my statements to prove it. I have been with them for years, but I refuse to keep paying such high Internet prices, especially when no payment arrangements can be made and no discounts to be offered to loyal customers..

46 people found this review helpful

Cable One Inc.

March 25, 2025

Hi Sheila. I'm truly sorry to hear about your experience with our billing process. Your loyalty means a lot to us. Please reach out to our billing team at 877-692-2253 so we can address these concerns and ensure your billing is accurate. Your satisfaction is important to us, and we're here to help. Thank you.

Jimi check

July 25, 2025

I've had you guys as my internet provider for over a decade. I've never had any situations. I got the latest router it's just not that hot. I usually just go on the app and reset my connection and it works fine. But you guys updated the app and now I can't do it.

1 person found this review helpful

Cable One Inc.

July 30, 2025

Oh no Jimi, we're so sorry to hear you're having trouble, especially as a long time customer with no prior challenges. We're here for you and want to help get this sorted out. If you still need help, please give our 24/7 technical support team a call at 1-877-692-2253. They can help you with router troubleshooting and get things back on track.