instashop: Groceries & more

InstaShop DMCC

About this app

Hello there! We’re here to make your life easier. Wondering how?

instashop offers you a hassle-free online shopping experience by bringing all your local supermarkets, pharmacies, restaurants, bakeries, butcheries, pet shops & more to your fingertips.

FIND ALL THE SHOPS YOU LOVE:
From Spinneys, Carrefour, Choithrams, ZOOM, PAUL, Café Bateel, Dunkin’ and Marks & Spencer to Eataly, KIKO Milano, NYX, Al Meera, Farm Superstores and more. Search for your favourite shop or scroll to discover new ones (there’s always room for a new favourite shop).

Download the app to see which stores are available in your area.

INSTANT ONLINE DELIVERY:
Just place your order and get it delivered in as little as 30 minutes, depending on your location. Need it later? You can always schedule your order to receive it at your convenience.

WIDE PRODUCT VARIETY:
Browse more than 1,000,000 products and find everything you’re looking for; from the snacks you’re craving, to ingredients you’re missing for your favourite recipe, household products, pet supplies, pharmacy supplies, fresh produce, mouth-watering desserts and more.

AVAILABLE APP SERVICES*:
- Grocery delivery
- Pharmacy delivery
- Butchery & BBQ delivery
- Pet shop supplies
- Specialty shops
- Flower delivery
- Fresh produce market
- Organic products
- Bakeries & cakes delivery
- Seafood delivery
- Stationery delivery
- Home & living delivery
- Water gallons delivery
- Cosmetics & beauty delivery
- Perfumes delivery
- Fitness & nutrition delivery
- Restaurant delivery
- Home cleaning service with JustLife

*The availability of the services depends on user location. Download the app to see which stores are available in your area.

Have questions? Feel free to reach out to us on [e-mail]

If you’re enjoying instashop, please take a moment to rate us on the App Store. Thank you for the support!

Ratings and reviews

*edit* Thanks for the response Instashop, but I have already reached out to your customer service via email many times and your "contact us" link. At this point your CX team has continued to ignore me and I have given up. There has been no refund, credit to my account, or other communication. I have lost time and money (I have never been refunded and items I bought have never been sent). Not shopping here again. *original* Inconsistent and not worth your time. I had to stay up late on a worknight, waiting for my order that took over 2 hours. Items were missing even though I was charged the full amount, and the produce (fuji apples and lemons) that I ordered were low quality and very small. Customer service called and messaged me a few times telling me that they would deliver the items that were missing, and then completely stopped responding to me. I never received the missing items and was never compensated for being overcharged. If you're lucky you'll have a great experience, but if not, expect items to be missing and your order to be late like mine was. The bottom line is that the quality of service isn't consistent, and honestly not worth the frustration or hassle. You're better off with an app that consistently delivers quality like Carrefour or Breadfast.

Absolutely horrible app. Most products are usually gone but don't reflect it on the app. When I get a call telling me to choose substitutions, I open the app and immediately the time expires, so I basically just don't get what I ordered or I have to talk to the shop and they have no idea what's going on. I'd much rather just go to the store.

Extremely frustrated! My order was delayed for almost 5 hours. I called the store multiple times, the order was paid, and I received no updates or explanation. I also tried reaching Instashop via email, but got no response. There is no direct way to contact them, you can only write your complaint and hope someone sees it. This service is completely unacceptable and unprofessional.

What’s new

Updates you'll love:

Introducing favourites!
You can now save the products you love by tapping the heart icon.

All your favourited items will appear in a dedicated favourites page within each shop.
It's super easy to find whenever you’re ready to reorder.

Changed your mind? Just tap the heart again to remove it.

Plus, a few behind-the-scenes tweaks to keep your shopping experience smooth and simple.