IID Customer Connect

4.6
924 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The IID Customer Connect app provides quick and easy access to IID energy account information for customers. Log in to view or pay bills, monitor or compare usage and check for outages in your area.

Features include:
• View and / or pay your bill online
• Review and compare usage history
• Schedule move-in or move-out services
• Sign-up for paperless billing
• Sign-up for Average Bill Payments
• Learn about programs and services available to IID customers
Updated on
Apr 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
897 reviews
Shawn Faulkner
March 15, 2022
This app is great...except for popups every screen change asking me to rate the app, and only giving me the choice of rate app now or ask me later (with later being the very next time the screen refreshes). The option that was missing is "no thanks, I prefer not to rate the app". For this reason alone, one star rating.
7 people found this review helpful
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Richard Delgado
April 14, 2023
App does not allow you to pay anything up to amount due, even though your average plan is higher. Why bother either using the app to pay your average billing plan or to have an average plan if you want to use the app. Geez....
5 people found this review helpful
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Cpt. Roosto
January 1, 2022
Very easy-to-use, newly updated with a new UI and general graphics overhaul, works much better than the original app.
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What's new

This update includes bug fixes and performance improvements.