
Colton Otto
I've been trying to reactivate a camera. Unfortunately, I've been unable to do so successfully. I tried calling into their customer service and sat through a looped phone recording for an hour and 22 minutes before I just hung up. Cameras are good, but without the support to go with it, they're worthless. Getting through to a person was why Tactacam was different, now they're just as bad as any other cell camera company. It tells you to use the chat, but then that's also not a real person!
3 people found this review helpful

Matt R
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how many paid feature tiers do you want me to sign up for? There is an extra paid tier to take pictures on demand, for hd photos and for color photos at night. I'm already paying for the unlimited photos plan, which I understand why it costs more, more pictures means more cellular data, but why are you charging more to unlock features on the device I already bought!?! Other than this greedy business practice, charging to unlock features, the app is fine. The cell service is great.
7 people found this review helpful

Sink or Swim
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App gets stuck on logo load screen ever since the last update. Every 2 or 3 days the app stops working. You have to either "clear data" or reinstall the app to restore it. 2 more days and it's locked up again. No notifications and app won't launch. This has never been a problem before. I can only resolve by uninstalling and reinstalling the app. Samsung Galaxy Note 10+. Doesn't happen on my wife's Note 9.
10 people found this review helpful