Por - Worasak
Terrible. First the app doesn't allow you to not check the receive the marketing details before proceeding. Then the payment failed for no reason and I could not find anyway to get back to that transaction to re-pay. So I tried another booking the app then said i cannot book duplicate transaction. Over all ui is bad, spent such a long time in the app ended up with no ticket.
2 people found this review helpful
Lion Air Group
May 23, 2024
Dear Valued Customer, we sincerely apologize for the inconvenience. Request you to kindly send email to customercare@lionairgroup.com. Sincerely, Thai Lion Air.
Mike Caprii
So when the payment doesn't go through properly you can't actually see the booking but then you cant redo the booking because it says there's a duplicate booking but there's not a duplicate booking so can't do anything.
1 person found this review helpful
Lion Air Group
May 23, 2024
Dear Valued Customer, we sincerely apologize for the inconvenience. Request you to kindly send email to customercare@lionairgroup.com. Sincerely, Thai Lion Air.