Travelers Mobile

Name: Travelers Mobile
Availability: InStock
Rating: 2.9281437397003174 (1675 reviews)
Author: The Travelers Indemnity Company

The Travelers Indemnity Company

2.9

1.68K reviews

500K+

Downloads

Everyone

About this app

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

Updated on

Apr 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location and Financial info

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.9

1.62K reviews

Ryan Gramlick

February 22, 2025

The app is straight up broken. Every time I try to make a payment it keeps, spinning, kicks back, and repeat for a total of 3 times. Before getting a prompt saying there is a problem on their end. Its been like this since January of 2025. I ultimately had to go to the website and make a one time payment so it would go through. And have coverage. The App also runs very slow.

2 people found this review helpful

The Travelers Indemnity Company

February 24, 2025

Thank you for your review and we apologize for your experience. If you would like to send us your policy number and any additional details to picustcomms@travelers.com we would be happy to look into this. Thank you for choosing Travelers as your insurance partner.

Kyle Pearson

November 14, 2024

Great feature selection so far but the app runs slow and terrible. I don't think I've even seen the fake apps (that don't do anything) run this slow. I know it's not my phone; this phone is new and has no problems with any other apps or services. Luckily the info I need is normally on the front page, otherwise I'd likely die of old age before the information shows up. By the way, no idea how these guys did it, but they officially broke a switch. Hitting it has considerable input delay. Congrats!

2 people found this review helpful

The Travelers Indemnity Company

November 19, 2024

Thank you for providing your feedback and we apologize for your recent experience. Please try closing any background apps, clearing app cache and/or restarting your device to see if that helps. Our team is working on optimizing the MyTravelers® mobile app to improve its speed. We appreciate your patience and thank you for choosing Travelers.

Chris Chenevert

January 20, 2025

App wont work properly....no matter what i do it keeps giving me the same error stating " we are sorry, something went wrong on our end. Please try again". I have "tried again" several dozens of times and have uninstalled and reinstalled the app several times to no avail, cleared data, cleared cache, force stopped and I believe your app is in need of maintenance or update ....i wonder how many other people have this same issue?

18 people found this review helpful

The Travelers Indemnity Company

January 23, 2025