Travelers Mobile

Name: Travelers Mobile
Availability: InStock
Rating: 2.418604612350464 (1787 reviews)
Author: The Travelers Indemnity Company

The Travelers Indemnity Company

2.4

1.79K reviews

500K+

Downloads

Everyone

About this app

Travelers Mobile provides Personal Insurance customers with a streamlined mobile experience.

Use this app to:
• View and download your Auto Insurance cards
• View and make payments
• Enroll and manage an automatic payment plan
• View your Personal Insurance policy documents
• View detailed coverage and policy information for select auto policies
• Change your document delivery preferences
• Report a claim
• Get roadside assistance
• Contact your claim professional
• Link all your Personal Insurance policies to your user ID
• Log in using fingerprint authentication on select Samsung devices that support it. Enable it in your Profile after logging in.
• Link to log in to our full website for additional services

Updated on

Sep 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

Location and Financial info

This app may collect these data types

Location, Personal info and 2 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

2.4

1.73K reviews

James Hales

September 24, 2025

The location of the driver that was supposed to give me a tow was shared with me and the driver was clearly driving very far away from where they were supposed to pick me up. I clicked the button to call the driver multiple times but it didn't work. Then after waiting over an hour the app cancelled my service and now I'm waiting another hour+. Trash app. Do not use Travelers.

2 people found this review helpful

The Travelers Indemnity Company

September 26, 2025

Thank you for your review and we apologize for your experience. If you would like to send us your policy number and any additional details to picustcomms@travelers.com we would be happy to look into this. Thank you for choosing Travelers as your insurance partner.

A Google user

February 22, 2020

The app used to actually work a few months ago, but around January I noticed that nothing in about my account would show up. No claims or due dates for payments and even my policy wasn't showing up, insurance cards aren't available through the app for me either. It isn't really that big of an issue for me because I have regular access to a computer, but this problem renders the Travelers App useless. This might just be an individual problem but if a fix could be issued that would be greatly appreciated. Otherwise I'll just use the browser and delete the app. Thanks.

168 people found this review helpful

The Travelers Indemnity Company

February 4, 2021

Thanks for your feedback. We apologize for your previous experience but are excited to share that we will soon launch a redesigned mobile app to provide a better experience and more capabilities! If you’d like to learn more or share additional details about your previous experience, please reach out to us at customercommunications@travelers.com

Tj Redbeard

March 18, 2021

What the heck happened to the app?! I use to be able to view my insurance CD cards without having to log in now I can't save them to my phone for quick, easy access. Plus, the app doesn't rotate, so when I do try to view the card, or show it for proof, I have to zoom in to read anything! What the heck?! This needs fixed ASAP! UPDATE 3/18/21: A month later and still no ability to save ID Cards to device for viewing offline & you still have to pinch & zoom to view the dang cards!

149 people found this review helpful

The Travelers Indemnity Company

June 30, 2021

We’ve heard your feedback and continue to make improvements to the new MyTravelers® Mobile App. You can now quickly add your auto insurance cards to Apple Wallet or Google Pay for easy access. After you try out this new feature, let us know how we did by updating your app store rating & review!