UMassFive Mobile Banking

UMassFive College Federal Credit Union

About this app

Enjoy the convenience of Mobile Banking on the go, with enhanced security controls and budgeting tools that make secure access to your accounts, and management of your full financial picture easy.

FEATURES
Available anytime, anywhere, 24/7, with UMassFive Mobile Banking you can:
- Turn your debit or credit card on and off
- Set spending limits
- Restrict use of your debit or credit card to specific geographic locations or by merchant type
- Create and share travel plans
- Send money to friends and family with Zelle®
- Deposit checks remotely
- Check account balances
- Pay bills
- Budget and set savings goals
- Transfer funds
- Open new accounts
- Find your nearest UMassFive Branch/ATM
- Contact UMassFive
- Opt in for instant push alert notifications relevant to your accounts

and much more.

Ratings and reviews

Had trouble with downloading it initially, had to try more than 10 times. It worked for me for about 3 weeks before an error message was the only thing that would load on the app. The message was telling me that I had no network connection but I absolutely did. Deleted the app and redownloaded it a few times but I kept getting the same message. Deleted it for 2 weeks and tried downloading it again. Experienced the same problems as before.

I love UMass 5. The app is very intuitive and easy to use, getting ahold of a real person for customer support is also incredibly easy. They don't try to hide like other banks its an option on the robot list, but the robot is also very helpful for basic things. The only thing I wish was different was listing my credit card purchases like they do my debit card purchases but it's not anything awful. They have been my main bank for 4 years now and I'm probably never leaving!

Certainly convenient when it is functioning as described. The feature that permits remote photo deposits (alone) saves time and fuel. So, the app contributes... Five stars would be a no brainier if the connection downtime diminishes. Unfortunately, we've lost count of the times the app's connection for services was not available. Still, when it works--it works and transfers, deposits, and balance verifications are at one's fingertips. Very convenient.

What’s new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Turn on automatic updates to ensure that your app is always up to date.