UMassFive Mobile Banking

UMassFive College Federal Credit Union

About this app

UMassFive offers members the convenience of Mobile Banking on the go, plus enhanced debit card security controls that make secure access to your accounts and funds easy.

FEATURES
Available anytime, anywhere, 24/7, with UMassFive Mobile Banking you can:


-Turn your debit or credit card on and off
-Set spending limits
-Restrict use of your debit or credit card to specific geographic locations or by merchant type
-Create and share a travel plan so your purchases aren’t flagged as suspicious
-Send money to friends and family with Zelle®
-Deposit checks remotely
-Check account balances
-Pay bills
-Transfer funds
-Find your nearest UMassFive Branch/ATM
-Contact UMassFive
-Opt in for instant push alert notifications relevant to your accounts

…and much more, all from your Android Device.

SECURITY AND PRIVACY
UMassFive strives to protect the privacy of our member’s financial information. For more information, please view our Privacy Policy at www.umassfive.coop/home/disclosures

UMassFive Mobile Banking is intended for UMassFive members. Visit our website at www.umassfive.coop in order to open a membership.

UMassFive does not charge a fee for our mobile banking app, but your mobile wireless provider may charge you for web access.

UMassFive is Federally Insured by the NCUA

Ratings and reviews

Had trouble with downloading it initially, had to try more than 10 times. It worked for me for about 3 weeks before an error message was the only thing that would load on the app. The message was telling me that I had no network connection but I absolutely did. Deleted the app and redownloaded it a few times but I kept getting the same message. Deleted it for 2 weeks and tried downloading it again. Experienced the same problems as before.

I love UMass 5. The app is very intuitive and easy to use, getting ahold of a real person for customer support is also incredibly easy. They don't try to hide like other banks its an option on the robot list, but the robot is also very helpful for basic things. The only thing I wish was different was listing my credit card purchases like they do my debit card purchases but it's not anything awful. They have been my main bank for 4 years now and I'm probably never leaving!

Certainly convenient when it is functioning as described. The feature that permits remote photo deposits (alone) saves time and fuel. So, the app contributes... Five stars would be a no brainier if the connection downtime diminishes. Unfortunately, we've lost count of the times the app's connection for services was not available. Still, when it works--it works and transfers, deposits, and balance verifications are at one's fingertips. Very convenient.

What’s new

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.