
S Johnson
This app is very useful on the day to day, eapecially because I live far from a bank, but I think a recent update may have bugged it, because between one day and the next these past two weeks I haven't been able to log in. It kept citing "unable to connect to server" but I can still access the site through desktop just fine. Attempting to uninstall/reinstall now results in the app crashing immediately. Please fix this so I can have access to my bank account without needing a desktop!
31 people found this review helpful
Columbia Banking System, Inc.
October 12, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!

K Fisher
This is SOOOO Frustrating! "The Best Bank in the World" made a horrible decision to update their App in a way that prevents so many people from using it. And Umpqua, please don't reply that I can still log on through your website. I'm aware of that! The website does not allow me to deposit checks as the App did. I've been with the same bank for over 30 years (although it's changed hands several times).... but this might be the final straw that leads me to switch.
78 people found this review helpful
Columbia Banking System, Inc.
December 10, 2024
We apologize for any issues or inconvenience that the recent update may have caused. We have released an update on 12/6/24 for Android devices running Android 10 and above will now be supported.

Beaches
So very disappointed with app alerts. It will not send my acct balance each day. It will not send amount of deposit made. It will not send amount of debit card used. It sends a text (email) and you then open app, sign in, and search thru app. This is not helpful. Add this to the fact that it sends most of the texts in the middle of the night when the bank is closed. Columbia Bank's app was much better. This app might be a deal breaker for me.
8 people found this review helpful
Columbia Banking System, Inc.
April 17, 2023
That’s not good to hear and we want to learn more. If you’d like, call us at 1-866-4UMPQUA or send a secure message through online banking so we can review your concerns together. Please mention that you’re responding to an app review, too. Thanks!