UScellular™ – My Account

USCC Services, LLC 2024

About this app

Your UScellular® account at your fingertips – anytime, anywhere. Plus, a sleek redesigned shopping experience and enhancements to get you to your next upgrade faster.

A Revitalized Shopping Experience
• Updated homepage and Plans page – easy navigation while you shop so you can get to the checkout page fast
• Smart application of exclusive deals and promotions
• Simple enrollment in Device Protection+ plans and alerts on open enrollment
• See updated total and monthly charges as you shop
• Notifications on upgrade eligibility and information on installment payments

Billing & Payments Made Easy
• Easy bill pay with saved payment methods and a Quick Pay option for one-time payments
• Auto Pay + Paperless Billing = monthly discounts
• Add, remove or edit your payment methods

A Personalized Experience
• Onboarding experience for first-time My Account users
• Ability to upgrade/downgrade Device Protection+ plans and a convenient claims process
• Redeveloped Support pages with updated FAQs, device specific tutorials and streamlined navigation

Ratings and reviews

I have to give only 2 stars over the conflicting apps how useless they are for upgrading services or phones without having to physically walk in one of their shops. UScellular most combine the prepay app to the account app. They conflict on logging in with the prepay app sending the user to the other app. Also, they say they give a military discount but that is not true. The discount is only for a few months and they reset account back to normal billing. There is no military discount with them.

App hasn't worked properly since the update in September, and neither has their website. Three months of having to jump through hoops just to pay my bill is not acceptable. Update: it's now 8 months later, and the app is somehow worse. Can't even get to the login screen. When I talked to customer service I was told to uninstall/reinstall and it would fix it. It did not. If I could give negative stars, I would. US CELLULAR - FIX YOUR APP.

Completely USELESS!!! App used to be okay. You could see your account balance and bill (not that the billing system makes any sense to begin with). Now i can't even log in on the app or the website because it directs you to an error page. US Cellular sucks and has never been worth any of the hassle I've dealt with from the beginning. They lie about their charges and then can't even make an app that works.

What's new

Minor Bug Fixes