Virgin Money Credit Card

Virgin Money

About this app

Manage your Virgin Money or Virgin Atlantic Credit Card.

Our app is the easiest way to stay in control. Check your balance, manage your payments, and master your spending. Do all this and more from your phone.

* GREAT FEATURES FOR YOU *

Track your balance and transactions in real time
- View your latest transactions immediately and keep a check on your balance.

Manage your payments
- Set up and manage your Direct Debit, make a debit card payment, and make an extra payment with your bank app.

Make transfers
- Transfer a balance from another credit card or move money into your bank account.

Freeze card
- Temporarily freeze your card to stop it being used and unfreeze it at any time.

Easily and securely view your PIN
- Use the app to view your PIN instantly.

In-app chat support
- Get instant answers to your credit card queries with 24/7 in-app chat support.

Sign in with your face or fingerprint
- With Touch ID or Face ID.

* EXCLUSIVE TO VIRGIN MONEY SLYCE *

Spread payments to suit you
- All the flexibility of buy now, pay later – Slyce any spend over £30 into 3, 6, 9 or 12 monthly instalments.

See future payments
- Keep track of what you owe and view all upcoming payments in the handy Payments View.

Get clued up on credit
- Level up your financial know-how with a host of in-app tips, videos and guides

Boost your credit score
- See your Experian credit score and discover how you could boost it with our handy hints and tips.

* VIRGIN ATLANTIC CREDIT CARDS *

Check out the Virgin Atlantic Rewards Lounge
- See your Virgin Points clock up and discover all the ways to earn and spend Virgin Points with our handy guides.

Reward voucher
- Track your progress towards a reward voucher. Unlock a world of amazing rewards from Virgin Atlantic and Virgin Red.

Switch your card
- Your card. Your choice. Request to switch your Virgin Atlantic Credit Card via the app.

Before you get started, remember the app is for primary cardholders only.

Ready to go? Once you’ve downloaded the app, you’ll just need your card to hand. We’ll walk you through the rest during registration and get you set up. Please remember that at the moment you can only use the app on one device, so choose the one you use the most.

Privacy Notice – How Virgin Money holds and uses your information –
https://uk.virginmoney.com/virgin/security.jsp

Ratings and reviews

It seems only the latest transaction is visible, not practical not useful Edit 2: I tried to uninstall and reinstall the app, but I can still see only the last 2 transactions, which are payments. Edit: there is a list of payments made in the transaction tab but it's only payments and one is missing. I had to set up a spreadsheet to keep track of things without going through statements all the time. What's the point of the app?

From what used to be a very good app, I can no longer use and transfer money as you should be able too. The app just stays in a constant loading mode, only ever working no and then. Will have to look at alternative banking if this continues. Update... with regards to your reply. I wouldn't be able to chat to someone on the app as the app doesn't load, hence my original review.

Since your recent updates, I seemingly no longer can approve payments through the app which only takes me to the landing page but with no authorisations pending and this weekend, the icon has disappeared from my phone, despite still being installed. Update: Thanks for your reply. That's 7 minutes of menu selections wasted, just to have the call terminated before speaking to anyone. Reading the reviews, my issue does not seem isolated.

What's new

Nothing ground-breaking to report this week. We've been debugging away, making sure everything's running smoothly for you. That's all for now.