
Greg Chabala
Installed because I wanted an easy way to upload receipts, because I can't do so on the website. The app thinks it's Fort Knox, insisted my phone have a lock screen configured, forced a slow two-factor process, and made me login multiple times just to get it set up. Then it refused to let me upload any receipts, because it's 'not allowed by my plan'. That just means I have to email receipts in with a PDF form now. Complete waste of time.
25 people found this review helpful

Eysana Jones
The app is easy to use however I wish it would just keep the two Factor authentication as the standard. Every time I log in it prompts me to send a code via text and I get the code and I log in but then it tells me my device is not saved because I haven't picked a pin. I don't want to pick a pin because I will forget it. I wish there was an option to just always do two-factor identification as the default.
19 people found this review helpful

Kati
Nothing easy about this app. I make payments to my providers which must go through additional review nearly every time and the app has no way for me to upload receipts after the transaction goes through but before the claim is approved. I have to wait weeks after the claim for the app to say I need the receipt, which I've already filed away by then. There is no reason why the app can't allow receipts to be added in parallel with the transaction for faster processing.
6 people found this review helpful