RentCafe Resident

Yardi Systems

About this app

The RentCafe Resident app is your partner in all things related to your community, especially when you’re on the go. We make it easy to pay rent, request maintenance, or reserve amenities.

RentCafe Resident App features (options vary based on each community):
- Submit one-time payments in three easy steps with various payment methods.
- Set up monthly automatic payments to help you avoid late fees.
- Share rent, utility, and other costs with roommates using monthly automatic payments
- Submit maintenance requests with photos and voice memos and track progress along the way.
- Reserve community amenities such as the clubhouse, meeting rooms, and pool area with just a few taps.
- Track when your packages are delivered or picked up, all within your app.
- Sign and complete your lease renewal directly in the app.
- Interact within your community through the Bulletin Board.

The RentCafe Resident app has been designed for communities that use the RentCafe platform as their Resident Portal. Some features may not be available at your property as options vary based on each community. If you have any questions about specific features, please reach out to your property management company.

Ratings and reviews

The app is convenient, but I had to detract a star for the thermostat portion, specifically the schedule. It's unreliable at best. It will work for several days and then one day it will pick a random temperature setting and stick to it for a while. And then recently they pushed an update that broke the interface so I can't enable or disable the schedule anymore.

Would be a 5 star if they didn't charge $3.95 to use my debit card vs. bank account. For me the bank account processing takes several days to completely clear and I like my transactions in real time. Love the smooth and fast functionality of the login & verification. That is saying a lot because many apps have awkward secondary security factors.

There is no way to see my past ledger and payments. I remember using Entranta back in 2016 and could do that. The drilling down you have to do to send an email to the property is ridiculous. it should be no more than one click to get to it. On the web, you can barely even find it. It also seems like they don't QC very well. There was a stretch of multiple weeks where you couldn't even send an email.

What’s new

Thank you for being an awesome app user! We appreciate your commitment to our app. We’ve made some general improvements and bug fixes in this update.