Zipcar

4.0
50.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between.

Instant Access
Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork.

All the flexibility and convenience
Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day.

Contact-free pickups and returns
Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot.

Save more with gas included
Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month.

24/7 support & roadside assistance
Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies.

More sustainable
Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.
Updated on
Aug 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
49.1K reviews
Akshay Arora
March 24, 2025
I stopped being a member 3ish years ago and decided to re-up today. I've had my account approved and I booked a car for a couple of days from now and installed the app - which doesn't seem to work at all. All I get is the Go to drive screen, and anything I click takes me back to that screen! I hope my old card will still work, because this app doesn't seem to! update 1: Force closed app and tried again a few minutes/hours later doesn't resolve the other. update 2: rebooting the phone worked.
10 people found this review helpful
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Zipcar
March 24, 2025
Hi, we do apologize for this. There appears to be an intermittent issue that can occur for a short time when first opening the app. We are working on a fix, but in the mean time, opening the app again after a few minutes may resolve the issue.
maureen galligan
August 19, 2025
This app has become so buggy I have to reinstall it for every reservation because it won't accept payment. It also doesn't tell you so you think you have car reserved but you don't. You find out when you go to pick it up. When you lock/unlock doors while out, it says you're 'out of range' when you're standing right next to it. UPDATE Even WORSE. have to go tru CS for reservation now. App is hot trash!! I absolutely dread trying to use it šŸ˜“ Garbage!
6 people found this review helpful
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Zipcar
August 19, 2025
We're sorry to hear about the issues you've been facing. Your feedback is valuable to us and will be passed on to the relevant team for further review. To contact us, submit a ticket at support.zipcar.com, call 866.4ZIPCAR, or DM us on social.
Iya Cat
August 7, 2025
This is the worst experience I have ever had with an app and customer service. It has been weeks, and multiple attempts to reserve a car, being charged $25 initially just to sign up, then a subscription fee and $150+ MULTIPLE times without ever receiving access to a vehicle. The customer service is beyond terrible. Gaslighting, interrupting, yelling at me, denying basic facts of the experience, and finding every possible excuse to do absolutely nothing. Stay far away!
10 people found this review helpful
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Zipcar
August 7, 2025
We're truly sorry to hear about your negative experience. Please reach out to us directly so we can address your concerns and work towards a resolution. Your feedback is important to us and we want to make things right. To contact us, submit a ticket at support.zipcar.com, call 866.4ZIPCAR, or DM us on social.

What’s new

No flashy features this time, but we did pop the hood and fine-tune the engine. Fewer bugs, smoother rides! Because who needs glitches when you're sharing a car?