Ashraf Zainul
Broken App! Ask to change app from previous one to this broken app before 30 june 2021. I can't even login. Emailed them, got no response. Requested email verify, but no return email in my inbox from tgem despite written 'please check your inbox'. Can't even login, how to pay bills??? Was doing just fine with that old app. Asking your customer to change app, but the app is in broken condition. Please fix this! I cant pay my bills, and you will cut my internet in a split of second!
boon hon loh
- Flag inappropriate
- Show review history
Account not visible and cannot pay bill. Very frustrated app, u can only make payment on internet banking website and may not know whether u r paying for this month or last month or next month. Maybe thats the purpose of this app, to confuse u, so that u can pay extra two months ahead. Yes, there is a reminder via SMS, and another reminder via email, both at different day of the month, confusing reminder system. It makes me want to migrate to maxis. I am uninstalling the app now.
25 people found this review helpful
Telekom Malaysia Berhad
June 1, 2024
We truly regret the inconvenience caused. We will forward your feedback to our developer. In the meantime, do not hesitate to reach out to us at https://www.facebook.com/weareunifi if you have any other concerns. Thank you. -Helmi
Jason Tay
- Flag inappropriate
- Show review history
What happen to this MyUnifi app? Previously I can see all accounts under one page regardless of unifi home, business, unifi mobile or unifi air. Now I need to log in and out, switch here and there. Your so called upgrade seems to be a step backwards. It is extremely inconvenient. I wonder who that designer behind this app is. I want to rate this new design or upgrading as a fail.
111 people found this review helpful
Telekom Malaysia Berhad
May 17, 2024
We truly regret the inconvenience caused. We will forward your feedback to our developer. In the meantime, do not hesitate to reach out to us at https://www.facebook.com/weareunifi if you have any other concerns. Thank you. -Helmi