
Danielle
This app will allow you to select a parking spot, pay for it, and then the city tickets you for being in a spot that they collected parking fees for. After that, I requested my account be closed and the funds on file be refunded: that was nearly 5 months ago. Customer service says "oh we're working on refunds and there's no ETA" - there is absolutely no point to using the app. Once they have your money, it's gone.

Andy Enkeboll
Downloaded to pay for parking the same day. Was able to create an account (though verifying a phone number shouldn't be necessary for something like this and feels invasive). App wouldn't let me add a credit card. I didn't get an error, it just took me to an empty screen with no text or buttons. Cool. We tried on my partner's phone, exact same behavior (also Android). I tried to call ParkNYC and was kept on hold for 15 minutes before I hung up, I had somewhere to be. Bad app.
11 people found this review helpful

Jatin Patel
Unbelievably buggy app. Tried to use it last night. Would not accept my credit card. Kept saying "card must be approved for online use". Now this is a card I have been using everywhere for years - including online. I wasted 20 minutes standing on the sidewalk in front of the meter trying to figure this out. Had to go find an expensive garage at the last minute. Just horrible!
12 people found this review helpful