DBS IDEAL Mobile
3.4star
6.3K reviews
100K+
Downloads
Everyone
info
About this app
With DBS IDEAL Mobile you can
1. Use your mobile device as the security token
2. Use the comprehensive Dashboard as a launch pad for all your banking activities
3. Stay on top of your account balance, fixed deposit, loan, cheque status and FX contracts easily
4. Make quick and secure payments from your fingertips
5. Approve payments wherever you are, whenever you need.
6. Book FX contracts
Discover the freedom and flexibility of banking on the go on your device now.
Note: All services may not be availabile in your country
1. Use your mobile device as the security token
2. Use the comprehensive Dashboard as a launch pad for all your banking activities
3. Stay on top of your account balance, fixed deposit, loan, cheque status and FX contracts easily
4. Make quick and secure payments from your fingertips
5. Approve payments wherever you are, whenever you need.
6. Book FX contracts
Discover the freedom and flexibility of banking on the go on your device now.
Note: All services may not be availabile in your country
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Ratings and reviews
3.3
6.15K reviews
Nicholas Chan
- Flag inappropriate
- Show review history
22 November 2022
During normal operations, the app will often 1.) fail to authenticate or 2.) crash on start. After an uninstall and reinstall when the app is no long able to even start up without inmediately crashing, I was faced with a situation where the digital token 1st verification OTP was sent to my email just fine, but the SMS OTP never came which meant I cannot activate. Considering that there is NO OTHER hardware token option now available, I am effectively locked out of my company's bank account.
15 people found this review helpful
DBS Bank Ltd
07 December 2022
Dear Nicholas Chan, We apologise for the inconvenience you have experienced. Please contact DBS BusinessCare for further assistance.
james soon
- Flag inappropriate
19 June 2024
The entire DBS experience is terrible. User interfaces keep changing for no reason making it difficult to keep relearning what amounts to no value added changes. Just keeps IT FOLKS employed. Totally insane. Lots of nonsense in the entire IDEAL infrastructure disguised as productive but really a sham. Sad state of affairs for a bank that makes so much money
1 person found this review helpful
DBS Bank Ltd
25 June 2024
Thank you for sharing your feedback with us, James Soon. Your feedback on the user interface is currently being reviewed by our product team.
If you need more assistance on the usage of IDEAL Mobile, please contact DBS BusinessCare Hotline.
Justin Lee
- Flag inappropriate
- Show review history
24 March 2024
I have downloaded this app onto my new phone However, new app's user interface on the login page lacks the icons for functions such as digital tokens, or QR scans. Therefore I cannot login to my DBS Ideal account, as there is no digital token.
1 person found this review helpful
DBS Bank Ltd
25 March 2024
Dear Justin Lee. We apologise for the inconvenience you have experienced on the IDEAL digital token. Please contact DBS BusinessCare for further assistance.
What's new
What's new in this update? Peek Balance – you can now quickly glance at your account balance and recent transactions with a simple tap without logging in! To use this feature, go to ‘Profile & Settings’ on your mobile app and enable it for your preferred account.
You can also manage your app permissions within the new ‘Profile & Settings’ page for greater control.
You can also manage your app permissions within the new ‘Profile & Settings’ page for greater control.
