Grab Driver: App for Partners

Grab Holdings

About this app

Hello Driver Partners,

We're excited to be on this journey with you. Partnering with us helps to boost your earning potential and build a sustainable livelihood.

Grab is Southeast Asia's leading superapp. We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. It is our mission to drive Southeast Asia forward by creating economic empowerment for you and everyone in the region.

By signing up as a Grab partner you have a unique combination of flexibility and stability:
- You get to be your own boss - decide when, where and how often you want to work.
- Maintain a source of reliable earnings - Grab gives you access to millions of customers, instant cash out options, loyalty programs and even upskilling opportunities to help you plan your future.
- You could choose to drive passengers or deliver food and other packages, or do all of these with just a single app. And you will have the most committed Grab Support teams waiting to serve you around the clock when you need help.

Find out more about us at www.grab.com.

Grab offers the ability for users to receive personalised targeted advertising, offers and updates from Grab and its partners and communications/advertising from certain third party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.

Open source software attribution: www.grb.to/oss-attributions

Ratings and reviews

The navigation seems to be designed for those with high IQ and not for normal users as most times it's showing you the route 1 km away instead of the next route. It's slow to readjust it's location after pickup is done . At times goes unstable zooming in and out, and had to switch to Google maps. Message notification timing need to be review to show during arrival or pickup as it is always appearing at inappropriate time when about to make a turn and so forth blocking the route direction.

Disappointing Experience I've been using Grab for a while now, but my latest experience was subpar. The app's navigation system has become less intuitive after the recent update and I encountered glitches that delayed my pickups. The cancellation policy remains biased toward passengers, penalizing drivers for cancellations without considering circumstances. Better support for drivers would greatly enhance the overall experience. I hope Grab takes these concerns seriously and works to improve.

Every time I revisit my review, it just gets worse. If you know how to look, you can Read through the history. Everything that I've said in the past still applies today. I once had a pickup where the passenger booked a 4 seater when they needed a 13 seater. I helped them book the correct ride type and I could see that they were charged a $4 cancellation fee. But I was not credited the fee that they charged the passenger. They did pay me after I made noise. It's a smart way to make money

What's new

This update contains various bug fixes to improve your app experience