Cruise Norwegian – NCL

Norwegian Cruise Line Holdings LTD

About this app

Plan for your cruise vacation by booking dining, entertainment, and shore excursions in advance. Once onboard, access your trip schedule and Daily Activities, continue to book packages and utilize the app’s calling and texting feature package to chat with other guests aboard.

The Norwegian Cruise Line app is now available on all ships!

Key Features Include:

Retrieve reservation details, view your E-docs, prepare and save time boarding with mobile check-in, and access directions to the pier.

Organize vacation itineraries by pre-booking activities in advance and while onboard i.e. shore excursions, dining reservations, entertainment, and make purchases including gifts (wine, flowers, and treats).

Call and text guests aboard through the Norwegian Cruise Lines app including Group Chat*.

View ship itineraries, port information, and daily activities.

Review your folio for onboard purchases in the app.

Check Latitude Reward points and learn more about our CruiseNext program.
Review disembarkation information including immigration and easy walk-off details.


*Calling and Texting Package has a nominal one-time fee per person for making unlimited onboard calls and texts during your cruise.

Ratings and reviews

Horrible. Paid for each one of us to be able to message each other. During the cruise (4 in out party) and it rarely worked. Error messages, app unstable, this service not available...we could never communicate with our kids when we needed to. Constantly had to log out and log back in to get it working again. Very, very frustrating part of our cruise. And to have to pay for it is even worse.

Really diminishes the cruise experience. Glitchy when trying to connect and use onboard. By design, doesn't work at all when in the ports, making it impossible to check your reservations and for onboard activities you may want to return in time for. Also had an occurrence where I logged off the internet, restarted my phone, but it still remained connected to the internet and used all the minutes I had! Please put some more work into this app.

Hard to navigate, ui is poorly layed out. On one page there are full screen wide grids, then below, long columns of data that requires unnecessary scrolling. It seems like the app is deliberately layed out on order to confuse passengers so they have to call and get sold more Want to navigate to myncl? You'll need to remember your reservation number. Want to pre print your baggage ticket? You'll have to hand write your info on the ticket. Not good for a line often used by vulnerable elderly.

What's new

Update Bank of America banner to reflect changes in the promotion; Communications Package upgrades