John Boles
App randomly decides not to load. Some days will work fine, and others it will never get off the load screen. Can restart the device, close the app, etc. Nothing will make it work. Makes it really inconvenient when trying to budget, pay bills, etc, and can't log in to pay bills or check information.
Chad McIntire
The app is terrible. The online support drops the charts if you change the page. The customer service is so rude. I had 1 say don't query about it every time I said I couldn't understand them. I asked a question, of course I want to know an answer. Couldn't update my address online, because the app was buggy, then the agents did it wrong 3 times. What a mess.
17 people found this review helpful
Kara Aikya
This app sucks! Do not waste your time or effort. If I could -I would leave no stars. It constantly crashes. Half the features don't work or take too much time to update and I am constantly getting kicked out and having to reset my password and even when I reset my password -I still cant log back in. It is not my devices. They are current and up to date. The application simply does not function correctly.
56 people found this review helpful