Optum Bank

Optum Inc.

About this app

The Optum Bank app helps you get more out of your health account benefits. You’ll get clear tips on stretching every dollar. Plus, we’ll help you understand how to make your health savings account, flexible spending account or other spending accounts work harder for you.

WITH THE APP UPDATE, YOU CAN NOW EASILY:

Keep track of all your account balances
Unlock more ways to use your health account dollars
Use your account to pay for health costs
Find answers if you have questions
Store your health care receipts all in one place
Understand what may qualify as an eligible health expense

VIEW YOUR HEALTH ACCOUNTS FROM ANYWHERE

See your health account balances and contributions and view health spending and saving transactions all in one place.

DID SOMEONE SAY SHOPPING? YES, WE DID.

Get more out of your health dollars and understand what health costs are eligible (think allergy meds, acupuncture and thousands more). Then shop and pay with your Optum card or digital wallet.

PAY BILLS, PAY EASILY, PAY YOURSELF

Pay for health-related expenses, check and submit claims for reimbursement and easily capture receipts, all with a few taps.

AND IF YOU HAVE QUESTIONS, WE HAVE ANSWERS

Easily find out what you need or type away and send us an email.

ACCESS INSTRUCTIONS:

You will need to have an Optum Bank health account to use this app. Please visit optumbank.com if you’re an Optum Bank customer and need to update your account credentials.

ABOUT OPTUM BANK:

Optum Bank is advancing care, connecting the worlds of health and finance in ways that no one else can. Optum Bank is a leading health accounts administrator with over $19.8B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Bank helps reduce costs while helping people make better health decisions — creating a better health care experience for our customers.

Ratings and reviews

Lately the login just spins. Not working properly. Previous: The funds clear from my checking acct yet still 3+days later the funds do not show up in the HSA, somewhere in limbo, every single time. I called the support line and was told it takes time. If I go out of my way to get on a laptop, at least it shows the contribution a little earlier being initiated. But this mobile app doesn't even show it acknowledges the contribution until a week later. Very odd.

I have tried to log into my account for the last 5-6 months and each and every attempt has been a failure. I've called customer service twice to see if they can help me, each time being just as pointless as the last. I've tried to log in on 3 separate devices, 3 separate browsers, tried to reset my password twice and none of it works. The folks in support say they'll create a ticket to get this issue resolved, yet nothing has been done for 2 months. I will take my business elsewhere.

I kept getting messages after I closed the app saying "logged out due to inactivity". A logout operation was nowhere to be found until I looked under settings. Hmm. Seems this is not a settings activity. So I tried to find a feedback action. Nothing. Hmmm. UI /UX developers: please figure out how to improve these two items. Otherwise, it does what I need it to do.

What's new

Say goodbye to document management headaches with our latest update. Easily upload, name, categorize, and search docs in the app. Update now for a simpler way to manage your benefit dollars.