![](https://play-lh.googleusercontent.com/a-/ALV-UjWSDpsA_LLlttFaFBtwzgL_4h0Em_kE7ruIbmT-7R4bfpazJ4zcVg=s32)
Jeanette Santori
Currently the application is in a state where it won't open and won't load, who j is unacceptable for a financial app. Sure, I could access my card online, you say, at least there is a workaround. Not so for redeeming rewards points, that can only be done through the app, and using rewards points to pay off my student loan is the only reason I have this card.
![](https://play-lh.googleusercontent.com/a/ACg8ocJMjYAzSr1zBlCHXeWdniBhntMlhWJjl9HCu6RwimvNGgMOJQ=s32-mo)
Blake Draves
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Since updating to ignite, app works again. So far the new UI is easy to use and notifications work again as well. Huge improvement over Salie Mae already. Previous review: It does not work with Pixel 8 Pro. Not sure if Android 14 is the reason or if it's the phone itself, but I sent an email asking for support and never received a response.
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjXYzNWNfif1OlE8IFEVyPZaxQD7jqYvkSiCYtIw8G5UfMdaEIh7=s32)
Sean Brien
The fact that you need a separate app to pay your credit card and your student loan already blew my mind. The app is poorly made with the screen constantly refreshing when I switched to my bank to get the payment information. I had to find a pen and paper to write down my routing and account#s just to pay the balance. On top of this, a few days late on paying my minimum because I have no other reason to view this app other than the card and the credit card gets declined. Altogether, a poor exp.
10 people found this review helpful