![](https://play-lh.googleusercontent.com/a-/ALV-UjViOK1IZ8IzznAub5G3wtc7uVuvlxe2NsmfsDJ0piE2QPhLejiA=s32)
Ali Ducharme
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Edit: app still acting up. Still flickers and unable to use even when on tracfone data. Please fix so i can call friends & family overseas. Thanks in advance Prior review: Normally, this is a great and easy app to use, but for some unknown reason, cannot use it today. Never had this issue before, regardless of if on data or wifi. Today, I'm on wifi. App wo 't fully boot up. I had wanted to call some overseas friends to use up my int'l minutes. I have the latezt update too
35 people found this review helpful
TracFone Wireless, Inc.
22 April 2023
Hi Ali Ducharme. We're sorry for this experience. We would need to speak with you to better understand the problem you encountered. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window to chat with us. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. Thank you. ^Franz
![](https://play-lh.googleusercontent.com/a-/ALV-UjVYm_6160M2TSNlO7mEEv3CnvUD61k9fy5zdgzUHnT0t8wFrF8=s32)
Phatt Planet
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Bad first impression. The first thing this app did was import roughly 30 names and numbers from my Contacts list. But only 2 of them are international and there doesn't seem to be a way to remove the 28 non-international numbers. So, straight away this app created more chaos and clutter! Very irritating. However, dialing directly from the app is straightforward and call quality is good. The core function of this app is very good; the extra features could be improved or eliminated.
222 people found this review helpful
TracFone Wireless, Inc.
14 June 2020
Hi Phatt Planet. Our sincere apology for the inconvenience you have encountered with our service. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. ^Frank
![](https://play-lh.googleusercontent.com/EGemoI2NTXmTsBVtJqk8jxF9rh8ApRWfsIMQSt2uE4OcpQqbFu7f7NbTK05lx80nuSijCz7sc3a277R67g=s32)
A Google user
Has worked well in the past, but recently stopped working. I've uninstalled and reinstalled it several times but after going through the setup screens each time, it states "System error Try again" and to contact customer service if not resolved. I called customer service, pulled the phone battery out and reinstalled as they suggested, but that didn't fix problem. Maybe there's a glitch in the app.
269 people found this review helpful
TracFone Wireless, Inc.
09 September 2019
Hi. We appreciate your time in giving us a rating. I'm sorry that you're having some problems. For further assistance, please chat with us using this link http://bit.ly/2qdrKHH or text Help to 611611. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. ^Larry