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Daniel Seven
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Edited: add new folder workaround is to use the Samsung email app (IMAP). It syncs to the Zoho app. Old review: The app is missing the create new folder function. I signed into the web based version through Brave and DDG on my phone to see if I can add folders. Keyboard will not stay engaged to allow any typing. So, the only way I can add folders is through the web app on my laptop. I wanted this as an alt to Outlook due to junk mail and wanted more privacy. The folders problem is appear
1 person found this review helpful
Zoho Corporation
10 February 2025
@Daniel, thank you for sharing your feedback. Like you've mentioned folders should be created on the web app and the same will reflect on the app. Bringing in support for folder creation from within the app is in our roadmap and will be covered over time. Do send over your contact info to mail@zohomobile.com and we will keep you posted on the same.
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Gustavo Domínguez
It was fine when it worked, I wiped my device and now I'm no longer able to log in; it gets stuck in the OIDC/OAuth redirect where I'm switched back to the app only to get the same "redirecting" message with a link to force it but only restarts the thing all over again. Can't they use another AAA method? It's good that Zoho supports standards but nobody's forcing it to use them in its own apps. The whole web redirect is hacky IMO. Unelegant.
Zoho Corporation
10 February 2025
@Gustavo, sorry to hear about the experience. We would like to get an understanding into the scenario and have this addressed. Please do elaborate and send over an email to mail@zohomobile.com and we will get back to you. We look forward to hearing from you.
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Dave Merritt
I pay for the security of Zoho, and now everyone finds me through this email, so I have to keep it. The spam filtering is great, and the desktop interface is great. But it bothers me that, after so many years, you still cannot create folders in the android app. It just boggles my mind that in order to create a folder I need to use a mobile browser with a clunky interface. To me, that's just crazy. Unacceptable, really. It would be so easy to make this a perfect email service.
32 people found this review helpful
Zoho Corporation
11 November 2024
@Dave, thank you for sharing your feedback. Please do send over your contact info to mail@zohomobile.com and we will keep you posted as and when we have news for you on the folder creation front. We look forward to hearing from you.