
Gerald Allen Serwelas
I had a terrible experience with their chat support. My order was stuck on "preparing order" for over two hours, and despite multiple agents assuring me that someone would call, no one ever did. I ultimately had to cancel the order. Since then, I’ve been following up about the refund—they claimed it’s been processed, but I still haven’t received it.
120 people found this review helpful

Angel Marie Gegawin
I don't recommend ordering mcdo via their app. Every time I encounter issue such as incomplete order and a refund, it IS NOT ALWAYS RESOLVED. First I got my order incomplete and tried to reach out even on their email, still unresolved. Now, I have a problem with my refund as the app labeled my order completed but I requested to cancel it before hand tru their app agent, and I didn't receive anything despite being labeled completed. Better to make order with Foodpanda or Grad than this app!
3 people found this review helpful

John Paul Asensi
worst experience ever. lots of bugs. can't modify address if instructions includee, cart empties after I change branch, and order from months ago is stuck on "On its way" status, address shown in delivery guy side is just the landmark and not the pinned location. there's more bugs than mentioned.
19 people found this review helpful