Hydro-Québec

Hydro-Québec

Mayelana nalolu hlelo lokusebenza

Ngohlelo lwe-Hydro-Québec, landela ukuvela kwesimo ngesikhathi sokucima, finyelela ulwazi oluhlobene ne-akhawunti yakho futhi uqaphe ukusebenzisa kwakho ugesi.

Ukuxazulula inkinga
Leli ithuluzi ongalisebenzisa ukuthola yonke into mayelana nokucisha kwamanje nokuphazamiseka okuzayo.
• Landelela isimo sesevisi kumakheli owathandayo, ngaso sonke isikhathi.
• Phatha izinketho zokulandelela amakheli owafunayo.
• Hlobanisa igama namakheli olandelela isimo sakho sesevisi: inkulisa, isikole, i-condo yabazali.
• Vumela izaziso ukuze wazi isimo sesevisi nokuthi ingabe ukucima kuhlelwa kulawa makheli.
• Bika incazelo ngokuchofoza okumbalwa nje.

Ukusetshenziswa kwakho
Idatha yakho ngokuya ngezimo ezahlukahlukene zokuqapha, ukuqonda nokuphatha ukusetshenziswa kwakho kukagesi:
• Isifinyezo sokusebenzisa kwakho kusukela osukwini olwedlule, ihora nehora;
• ukubuka konke kwesikhathi samanje nesibikezelo senani le-invoyisi;
• ukuhlaziya okuningiliziwe kokusetshenziswa, okuhlanganisa ukuhlukaniswa ngokusetshenziswa;
• ukuqhathanisa nokusetshenziswa kwemizi efana neyakho.

I-akhawunti yakho
Ukufinyelela okusheshayo ukuze ubhalisele amasevisi futhi uphathe i-akhawunti yakho.
• Bona ibhalansi yakho yebhili kanye nedethi yokukhokha elandelayo.
• Buka i-invoyisi nomlando wokukhokha.
• Bhalisela I-Equal Payments Plan ukuze ukhokhe inani elifanayo, ihlobo nobusika, futhi uthole izaziso lapho ukusetshenziswa kungaphezu kokuvamile.
• Bhalisela i-Direct Debit ukuze ugweme ukukhokha isikweletu sekwephuzile.
• Nika amandla izaziso ukuze uthole izaziso zenkokhelo nezikhumbuzi ezifunekayo ngenkokhelo.

Sungula iphrofayela yendawo yakho yokuhlala ukuze uthole izincomo eziqondene nawe ukuze udale uhlelo lwakho lwesenzo futhi ulondoloze. Iphrofayili ingabuyekezwa kalula njengoba kudingeka.

Chofoza okuthi “Okwengeziwe” ukuze uthole okwengeziwe!
• Izinketho zokushintsha iphrofayili yendawo ohlala kuyo noma ukukhetha, ukulungisa noma ukwengeza i-akhawunti endaweni yakho yekhasimende.
• Izilungiselelo zohlelo lokusebenza ukunika amandla izaziso, ukushintsha ulimi, futhi usethe izinketho zakho zokuxhuma, okuhlanganisa uxhumano olungunaphakade.
• Izixhumanisi ezisheshayo ezinsizeni ezisetshenziswa kakhulu ku-inthanethi.
• Imininingwane yokuxhumana ukuze usithinte.
• Ulwazi mayelana nokuvakashela izikhungo ezivulekele umphakathi.
• Izindaba ze-Hydro-Québec.

Yini entsha

Nouveau suivi des événements de pointe et de vos économies pendant la période hivernale.