Hydro-Québec
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Mayelana nalolu hlelo lokusebenza
I-AKHAWUNTI YAKHO
• Phatha kahle inkokhelo yakho yanyanga zonke ukuze ibonise ukusebenzisa kwakho kwangempela nge-Equal Payment Plan (EVM).*
• Thola isexwayiso lapho ukusetshenziswa kwakho kwangempela kweqa isibikezelo sakho* nalapho isikweletu sakho sesilungile, ngaphezu kwesikhumbuzo sokukhokha.
• Buka isikweletu sakho bese usikhokha ngqo kuhlelo lokusebenza.
• Buka umlando wakho weminyaka emibili edlule.
UKUDLA KWAKHO
• Bheka idatha yakho yokusetshenziswa (ngehora, nsuku zonke, nyanga zonke kanye nonyaka).
• Bona ukwahlukaniswa kokusetshenziswa kwakho ngokusetshenziswa, ngesikhathi sokukhokha noma njalo ngonyaka.
• Qhathanisa ukusebenza kwamandla kwekhaya lakho nalawo amakhaya afana neyakho.
• Thola izincomo zokunciphisa ukusebenzisa kwakho futhi wehlise isikweletu sakho.
• Thola isexwayiso uma ukusebenzisa kwakho kwangempela kudlula isibikezelo sakho.*
• Shintsha inkokhelo yakho yanyanga zonke ukuze ibonise indlela oyisebenzisa ngayo ngempela.*
ULWAZI LWEHLULEKA
• Buka ibalazwe elisebenzisanayo lokunqamuka nokunqamuka okuhleliwe.
• Bika ukucisha ekhelini elihlobene ne-akhawunti yakho, kungakhathaliseki ukuthi ungene ku-akhawunti yakho noma awuxhunyiwe ku-inthanethi.
• Hlola isimo sesevisi kagesi kuwo wonke amakheli ahlotshaniswa ne-akhawunti yakho bese wengeza izindawo ezishisayo.
• Esimeni lapho kuphazamiseka noma kunqamuka okuhleliwe, hlola ukuvela kwesimo eduze nesikhathi sangempela kanye nesikhathi esisithathayo ukubuyisela isevisi.
• Thola isaziso uma isevisi ibuyiselwa futhi nalapho kuhlelwa ukuphela kwesevisi.
EZINYE IZINKONZO ZAKU-INTANETHI ZAmahora angu-24:
• Bika umnyakazo
• Yenza uhlelo lokukhokha
• Ukuphathwa kwe-akhawunti kube lula nge-Direct Debit
• Landela izindaba zenkampani
• Ukusetshenziswa okungcono
* Okwamakhasimende abhalise ku-Equal Payment Plan.
Landa uhlelo lokusebenza lwamahhala lwe-Hydro-Québec manje futhi wonge isikhathi! Ukuze usebenzise ngokugcwele izici zohlelo lokusebenza, qiniseka ukuthi unenguqulo yakamuva ye-Android.
• Phatha kahle inkokhelo yakho yanyanga zonke ukuze ibonise ukusebenzisa kwakho kwangempela nge-Equal Payment Plan (EVM).*
• Thola isexwayiso lapho ukusetshenziswa kwakho kwangempela kweqa isibikezelo sakho* nalapho isikweletu sakho sesilungile, ngaphezu kwesikhumbuzo sokukhokha.
• Buka isikweletu sakho bese usikhokha ngqo kuhlelo lokusebenza.
• Buka umlando wakho weminyaka emibili edlule.
UKUDLA KWAKHO
• Bheka idatha yakho yokusetshenziswa (ngehora, nsuku zonke, nyanga zonke kanye nonyaka).
• Bona ukwahlukaniswa kokusetshenziswa kwakho ngokusetshenziswa, ngesikhathi sokukhokha noma njalo ngonyaka.
• Qhathanisa ukusebenza kwamandla kwekhaya lakho nalawo amakhaya afana neyakho.
• Thola izincomo zokunciphisa ukusebenzisa kwakho futhi wehlise isikweletu sakho.
• Thola isexwayiso uma ukusebenzisa kwakho kwangempela kudlula isibikezelo sakho.*
• Shintsha inkokhelo yakho yanyanga zonke ukuze ibonise indlela oyisebenzisa ngayo ngempela.*
ULWAZI LWEHLULEKA
• Buka ibalazwe elisebenzisanayo lokunqamuka nokunqamuka okuhleliwe.
• Bika ukucisha ekhelini elihlobene ne-akhawunti yakho, kungakhathaliseki ukuthi ungene ku-akhawunti yakho noma awuxhunyiwe ku-inthanethi.
• Hlola isimo sesevisi kagesi kuwo wonke amakheli ahlotshaniswa ne-akhawunti yakho bese wengeza izindawo ezishisayo.
• Esimeni lapho kuphazamiseka noma kunqamuka okuhleliwe, hlola ukuvela kwesimo eduze nesikhathi sangempela kanye nesikhathi esisithathayo ukubuyisela isevisi.
• Thola isaziso uma isevisi ibuyiselwa futhi nalapho kuhlelwa ukuphela kwesevisi.
EZINYE IZINKONZO ZAKU-INTANETHI ZAmahora angu-24:
• Bika umnyakazo
• Yenza uhlelo lokukhokha
• Ukuphathwa kwe-akhawunti kube lula nge-Direct Debit
• Landela izindaba zenkampani
• Ukusetshenziswa okungcono
* Okwamakhasimende abhalise ku-Equal Payment Plan.
Landa uhlelo lokusebenza lwamahhala lwe-Hydro-Québec manje futhi wonge isikhathi! Ukuze usebenzise ngokugcwele izici zohlelo lokusebenza, qiniseka ukuthi unenguqulo yakamuva ye-Android.
Kubuyekezwe ngo-
Ukuphepha kuqala ngokuqonda ukuthi onjiniyela baqoqa futhi babelane kanjani ngedatha yakho. Ubumfihlo bedatha nezinqubo zokuphepha zingahluka kuye ngokusebenzisa kwakho, isifunda, nobudala. Unjiniyela unikeze lolu lwazi futhi angalubuyekeza ngokuhamba kwesikhathi.
Izilinganiso nezibuyekezo
3.8
3.73K izibuyekezo
Yini entsha
• Affichage du délai de rétablissement prévu lors des pannes majeures.
• Ajout d’explications sur les causes des pannes et sur les étapes de rétablissement du service.
• Amélioration des notifications envoyées lors des pannes.
• Correction d’anomalies et amélioration continue.
• Ajout d’explications sur les causes des pannes et sur les étapes de rétablissement du service.
• Amélioration des notifications envoyées lors des pannes.
• Correction d’anomalies et amélioration continue.