7.31K reviews
Content rating
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About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.
Updated on
Feb 22, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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7.31K reviews
Andrea Sessions
June 23, 2022
pretty good, but has a few issues: * but it doesn't activate speakerphone, so it's a pain to hear without headphones. * when answering a call, it whitescreens if the app wasn't already open. then I have to close the app, open it, and have them call again. * (not an app issue) the facility won't let us message through this service
2 people found this review helpful
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June 23, 2022
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.
Kristin Cook
June 4, 2022
The phones are always distorted and cutting in and out, videos always get disconnected, I've spent over $2000 on their phone service and probably 1/3 of that has been frozen video chats or phone calls where I'm trying to figure out what is being said because of the static. And it sucks because you have no choice but to use it since it's the service the facility uses.
32 people found this review helpful
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Kristen Freeman
March 22, 2022
This app is almost like a scam. They offer you a service, you add money and they basically steal it from you. The connection issues are horrific. The app will barely allow you to answer the call. When and if it connects the call has so much lag, you never even see a face or hear the person. With in seconds the call drops. I have hit the report bug button still no use. The app just takes my money. I can't even send a video message.
168 people found this review helpful
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What's new

- Minor fixes & improvements
- Upgraded video call protocol