HomeWAV

HomeWAV LLC

About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.

Ratings and reviews

I dislike this app. It's costly and keeps glitching. And recently fees have went up (twice.) At first you didn't have to pay fees for this service but recently they added tax which is fine but as of today there is also a $2 handling fee for every $5 and the fee goes up, the more you spend. It's sad they take advantage of families that have inmates in these facilities and for an app that freezes up, sounds crackely and charges a small fortune for every character in one sentence and paragraph.

It was great when I first downloaded it but soon it started having problems. Now it won't let me text more than 10 spaces then every letter vanishes. I emailed customer support but it took a couple of complaints to get a response l. Overall I'm very disappointed. Sometimes the call quality is really bad or drops calls 😡😡😡

This is awful, my phone rings and rings and rings but the app won't let me answer it. The app constantly sends me notifications that the inmate is on line and ready for conversation every five minutes very annoying. I put 20 dollars in for services by mistake and it doesn't show up so that I can transfer it to the call feature or request a refund. It is so costly that your money gets eaten up so fast it is not worth the money. So sad that you prey on the incarcerateds family and friends this way

What’s new

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.