HomeWAV

HomeWAV, LLC

About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.

Ratings and reviews

Horrible!! Worst app ever. It doesn't allow access to all of my photo and video files. Once I do get it to send some, I have to delete the app and reinstall it every time to reallow access to my photos. It's 2024 and I feel like a grade school tech class made this app. Complete garbage. If you're going to charge me 50 cents per text it should work AMAZING bc free text apps have no problems. This is what the system provides.

Absolutely awful. Difficult to navigate. Almost impossible to go through the tutorials. User authentication is something just shy of what would be required to visit the NORAD command center during DEFCON 2. For no apparent reason. Have had very SERIOUS issues. Volume was so low I could not hear during several phone calls. I had to put the phone to my ear to hear anything, and was terminated for not having my face in the.video. Yeah. Terminated before I could get crucial legal information.

Most of the time it's fine. I'm greatful for being able to talk to my loved one. However, since the update last week I've gotten nothing but "unknown error" pop ups on the bottom of my screen and my inmate disappears from my list. I have to close the app and reopen it, sometimes multiple times, before it will show me the name again. My husband has the same issue. I also lost the ability to send pictures from my storage. It's no longer an option in my permissions to allow it. Dropped calls too.

What's new

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.