9.46K reviews
Content rating
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About this app

HomeWAV is a cost effective and innovative way to allow those incarcerated in Detention Facilities across the country to visit with their families and friends in a home environment without the hassle of traveling or setting up an appointment to visit the inmate at the facility.

HomeWAV Mobile App Features:
- New to HomeWAV? Create a free account.
- Returning visitor? Login with your username and password.
- Fully registered and approved visitors will be able to choose the facility and add inmate.
- See available funds, add funds or transfer funds.
- Add, update or change credit/debit information.
- Only pay for the minutes you use. No plans or packages.
- Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility).
- Visitor will receive notification once inmate is logged in.
- Easily schedule onsite visits (*If allowed by facility).
- No scheduling required for remote video visitations.

For best results, a WIFI connection and use of headset are suggested.
Note: Not available at all facilities. Phone and video costs will vary.
Updated on
May 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

9.23K reviews
May 8, 2024
Horrible!! Worst app ever. It doesn't allow access to all of my photo and video files. Once I do get it to send some, I have to delete the app and reinstall it every time to reallow access to my photos. It's 2024 and I feel like a grade school tech class made this app. Complete garbage. If you're going to charge me 50 cents per text it should work AMAZING bc free text apps have no problems. This is what the system provides.
31 people found this review helpful
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May 14, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@homewav.com. We look forward to addressing these concerns with you.
Jennifer Bailey
April 1, 2024
At first I thought the app was great, but then we started having microphone issues and then video issues. Now I can receive calls (usually), but every time I open the messaging, the app crashes. All those messages and my money down the drain. Can't even get to them. What a shame! They should do better. And somebody owes me some money!
27 people found this review helpful
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President Robinson
January 12, 2021
Absolutely awful. Difficult to navigate. Almost impossible to go through the tutorials. User authentication is something just shy of what would be required to visit the NORAD command center during DEFCON 2. For no apparent reason. Have had very SERIOUS issues. Volume was so low I could not hear during several phone calls. I had to put the phone to my ear to hear anything, and was terminated for not having my face in the.video. Yeah. Terminated before I could get crucial legal information.
297 people found this review helpful
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What's new

We’re working behind the scenes to bring you the latest improvements, performance updates, and improved reliability to continue enhancing your app experience and helping you connect with your loved ones.