17.6K reviews
Content rating
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About this app

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time:
• Instantly book online with your GP, dentist, psychologist, dietitian and more
• See the availability of doctors - pick a date and time that best works for you
• See your doctor in-person or at-home via telehealth appointments
• Save your care team in one place to easily book future appointments

Stay on top of your schedule:
• View and receive reminders of your upcoming appointments
• See your place in the queue once you arrive at the clinic or practice
• Conveniently reschedule your appointment if plans change
• Receive email notifications confirming your appointment

Be in control of your and your family's health and wellbeing:
• Book a range of appointments such as dental check ups, skin checks, vaccinations and more
• Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices
• Book appointments for children and family members

About HotDoc
HotDoc is Australia's leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients' privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

16.6K reviews
Ben Parsloe
March 18, 2024
This app is woeful. When you cancel or change the appointment, the original does not disappear, and often it claims you will be charged $100 cancellation. The app repeatedly asks you to enter your card details and offers no alternatives eg "PayPal" or "Settle at Surgery". If you have multiple and changing appointments I would not recommend this app. A good idea, but not well executed.
58 people found this review helpful
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HotDoc Online Pty Ltd
March 18, 2024
Hi Ben, thanks for your feedback! We appreciate you passing on your suggestion for including alternatives such as "PayPal" in our app. We will consider this for future updates of the app. If you would like us to assist you further with your first query, please email us at help@hotdoc.com.au with some further information about your case.
Margaret Hayward
April 23, 2024
Super easy to use for booking appointments or canceling if booked on the app, locks in appointment times so you’re not wasting time trying to ring through to busy practices. If you need to add extra information you can always call them and have notes added afterwards when more convenient rather than waiting to get through and appointment times being booked by others especially if trying to get appointments within bulk billing times.
39 people found this review helpful
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Kara Matters
May 22, 2024
Best doctors app I have ever used. It lets you know where you are in the queue which is great for anxiety. Its fast, efficient and keeps track of your favorite doctors and makes booking appointments easy.
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What's new

Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.