Helpful with scope for improvement Easy location of praxis and doctors, but initial setting up is not smooth: needed to get 3 set-up codes; first time putting an appnt in did not really make the booking, but second time through was ok. As an other reader suggested, linking in with calendar would be really useful. Biggest and wierdest problem was setting my initial account details where I had to provide my DOB by scrolling backwards (month-by-month) from today - ridiculous as (practically) no-one is born today.
Terrible - date of birth is ridiculous especially when have the dd/mm/yyyy format you have to scroll year first for this year. Site will not back to previous screen - have to start all over again. Many flaws. Last night made an appointment because surgery closed put as pending - doctors opened at 7am still pending went to past my 8.40 am appointment still pending and only now have they put on my Hot.Doc account - overdue - contact to reschedule and NO EMAIL as they promise to confirm. This is not good enough when you are in pain and relying on it to make an appointment. Have previously used Health Engine and NEVER had any problem.
Good app fairly easy to use the only thing is when I try to make an appointment for my daughter it doesn't give me the option anymore like it used to so it can be for her but it's booked in my name. Would be great if you could add your children to your profile so that a booking can be put under their name
Ridiculous product Have created an account. Trying to loggin to make an appointment yet constantly being reminded that my email address wasn't registered. Hopeless. ---------------------update------------------------------------- regostered again with my friend's phone and booked an appointment with doctor. Two days later I found that the appointment had disappeared with no notification. Sigh...
Great app, easy to use once set up. Only issue is that the time you select appears to be one hour earlier when confirmed by the clinic. E.g I selected an 9:30am appointment and the email I received told me I had an 8:30am appointment. Other than that the app is really awesome, clean design and user friendly.
After trying another app for my previous Dr's surgery, where you couldn't choose which Dr you wanted to see/ make an appointment with, I find this to be extremely worthwhile. Great job guys. Only one problem. Having to wait until the confirmation email comes through and not being able to just put it straight into daily planner. Also, if we had access to syncing with our online calendar, it would be pure perfection!!!
- Remove gender requirement for booking and account creation.
- Easier date selection