17.3K reviews
Content rating
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About this app

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time:
• Instantly book online with your GP, dentist, psychologist, dietitian and more
• See the availability of doctors - pick a date and time that best works for you
• See your doctor in-person or at-home via telehealth appointments
• Save your care team in one place to easily book future appointments

Stay on top of your schedule:
• View and receive reminders of your upcoming appointments
• See your place in the queue once you arrive at the clinic or practice
• Conveniently reschedule your appointment if plans change
• Receive email notifications confirming your appointment

Be in control of your and your family's health and wellbeing:
• Book a range of appointments such as dental check ups, skin checks, vaccinations and more
• Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices
• Book appointments for children and family members

About HotDoc
HotDoc is Australia's leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients' privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.
Updated on
3 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info, App info and performance and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

16.4K reviews
Ben Parsloe
18 March 2024
This app is woeful. When you cancel or change the appointment, the original does not disappear, and often it claims you will be charged $100 cancellation. The app repeatedly asks you to enter your card details and offers no alternatives eg "PayPal" or "Settle at Surgery". If you have multiple and changing appointments I would not recommend this app. A good idea, but not well executed.
28 people found this review helpful
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HotDoc Online Pty Ltd
18 March 2024
Hi Ben, thanks for your feedback! We appreciate you passing on your suggestion for including alternatives such as "PayPal" in our app. We will consider this for future updates of the app. If you would like us to assist you further with your first query, please email us at help@hotdoc.com.au with some further information about your case.
Eugene Chan
13 March 2024
It is a very handy app to use when the practice I wish to make an appointment to see a doctor I am able to book ahead but there have been two times where I have looked under appointments and have noticed appointment that I had already cancelled with the practice multiple times but it still refuses to be cancelled off my schedule list. Please could you look into this as it is very stressfull having multiple last minute calls from a practice about having an appointment that I had already cancelled
3 people found this review helpful
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HotDoc Online Pty Ltd
14 March 2024
Hi Eugene, thanks for your feedback! I’m sorry to hear you encountered an issue, if you could please email us at help@hotdoc.com.au with some further information about your case, we’d love to look into it further for you. Looking forward to hearing from you
21 February 2024
The app is a godsend for me as I was born deaf and can't use phones. A problem I'm encountering however, is when i try and book at Crestmead Medical Centre, there is never any appointments available for any of their 8 or so doctors for up to 6 or more days in the future? This issue has just recently started happening and I'm very unhappy about it due to my frequent illnesses. Sadly, I may have to stop using this wonderful app if this situation isn't fixed. .
8 people found this review helpful
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What's new

Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.