HotDoc

HotDoc Online Pty Ltd

About this app

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time:
• Instantly book online with your GP, dentist, psychologist, dietitian and more
• See the availability of doctors - pick a date and time that best works for you
• See your doctor in-person or at-home via telehealth appointments
• Save your care team in one place to easily book future appointments

Stay on top of your schedule:
• View and receive reminders of your upcoming appointments
• See your place in the queue once you arrive at the clinic or practice
• Conveniently reschedule your appointment if plans change
• Receive email notifications confirming your appointment

Be in control of your and your family's health and wellbeing:
• Book a range of appointments such as dental check ups, skin checks, vaccinations and more
• Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices
• Book appointments for children and family members

________________________
About HotDoc
HotDoc is Australia's leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients' privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.

Ratings and reviews

It's practical for booking appointments, but it has glitches and doesn't update the appointments in the app if something changes but tells you to contact the clinic. So end up waiting for ages on the phone anyway, might as well call in the first place. At least then you don't have to wait to get it confirmed. Also you can't cancel the appointmen in the app but again you have to call the office again waiting ages as usual. It has potential to be a great time saver but needs a few upgrades

Unreliable app! I booked an appointment with my provider, and thinking the app had done it correctly, thought nothing more of it. I opened the app to check the time so I wouldnt be late, and couldn't find the appointment. Called the clinic and they didn't have me in the system for an appointment. So I have to wait now. Will not rely on this app to do my bookings any longer.

Used to be a great app but not anymore. My dr surgery tells me we have to put credit card details in HotDoc for every telehealth appointment, otherwise the appointment will be cancelled. Apparently this is new for HotDoc. We already have our credit card set as our default payment in HotDoc. Makes no sense at all. It's easier for us to actually book by phone, physically go to the surgery and be charged after our consult. How's that for a ridiculous app!

What's new

Thanks for using HotDoc! We're listening to your feedback and in this release we've fixed a few issues for a smoother booking experience.