Almost perfect! Great banking app, love the sleek & simple UI. Some minor drawbacks though: please allow copy-pasting client ID when adding a profile, it's so annoying that I can't copy & paste it from your sms! Also the map in Bank@Post doesn't work at all. And suggestions for new features: please add the transaction history search feature like the one on your website, it's so useful! Also a calendar view for future transfers will be nice. Keep up the good work ING, looking forward for future updates! :)
Great when it works BUT I have to uninstall and reinstall every month or so. It keeps telling me I need to authenticate. The first time it happened (June 2016) I phoned support and they told me it's a know problem with Android. They walked me through a long winded de-registration process / re-registration process. Not actually required I now find, just uninstall and reinstall and register. I don't use it every week so not sure if it's because I am an infrequent user or if it's a time based / upgrade issue but.... boring waste of time. If it's a known issue then perhaps it's time to fix it: :)
OK, but some simple issues that don't really seem to get attention. 1) Why require a prompt to log back in if the app has logged itself out, only then to require a pin to log back in? What else are we going to do? Just take me to the login screen! 2) Make the login buttons larger. They are too hard to press while holding the phone with one hand. 3) Why can we not see Super details on the app???
Can't log in Every time I try to log in lately I get a window pop up telling me that 'something's not working as it should' and that 'you're working on it'. I'm having to use the website at the moment which can get cumbersome and time consuming. Loved it before all this though. Great, clean, easy to use - when I can use it!
Stupid road block. Why is it mandatory to create a profile? Avoid this by using the website (which sucks too, but at least doesn't have this stupid road block)...
Simple, Slick and stable Works well, very easy to navigate and have had 0 problems with it. The positive reviews on your mobile app we're a major consideration in choosing ING for me and have proven correct. Thanks and keep it up.
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