4.3
11.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Download the nib App to manage your cover or if you’re new to nib, sign up for a free nib membership.

Unlock everyday health and wellbeing support, rewards, discounts and more. 

For members with health insurance, you can: 
• Make a claim and check its status 
• Check your Extras to see how much you’ve got left to claim
• Search our healthcare networks to get the best value from your cover
• Manage your cover and update personal details

Plus, all users can: 
• Unlock access to nib Rewards and save with offers from major brands
• Book a GP telehealth consultation or get a medical certificate 
• Have treatments delivered directly to your door
• Try our online health check and skin check for personalised insights
Updated on
Jul 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
11.6K reviews
Simon Schmidt
July 28, 2025
apparently I have insufficient funds in my account (news to me and my bank) so now I'm on this app stuffing around trying to sort it out. trust me when I say I have better things to be doing!
Did you find this helpful?
nib Health
August 1, 2025
Oh no! We sincerely apologize for the troubles you've had Simon. We'd be happy to take a look into this for you, please contact us at https://www.nib.com.au/contact-us/. Thank you.
Kihm Schafft
April 3, 2025
Put the claim card on the main screen trying to claim and the card is in a menu and hard to find? where's the good user experience? the home screen is busy now and full of jargon. update: I'm not sitting here chatting to a bot that doesn't understand me. Please tell your developers to simply add the membership card to the home screen. It's simple. I don't want to stand at the dentist with my whole family trying to find a membership card. The app was better before and now over complicated.
Did you find this helpful?
nib Health
April 2, 2025
We sincerely apologise for the troubles you've had claiming with the app Kihm. We'd be happy to take a look into this for you, please contact us at https://www.nib.com.au/contact-us/. Thank you.
Natalya Bird
June 5, 2025
unable to login after changing last name on call with support , help from support not forthcoming :(
Did you find this helpful?
nib Health
June 6, 2025
Hi Natalya, thank you for your comments and feedback. We would like to support you with this issue and we’d appreciate it if you could reach out to us at https://www.nib.com.au/contact-us/.

What’s new

We make regular updates to the nib App to continually improve your experience as a member. In this release, we’ve been busy bringing you performance improvements and bug fixes.