Barceló Hotel Group

Barceló Hotel Group

About this app

Welcome to the Barceló App!

Discover a new way to plan your trips and make the most of your stay at our hotels by using our new App.

We want you to feel unique and that you live unforgettable moments with us.

Thanks to our App, you can book more easily, enjoy your private area as a my Barceló Benefits customer and access exclusive offers.

In addition, you can enjoy a much more comfortable stay adapted to your personal preferences in any of the hotels of all the Barceló Hotel Group brands: Royal Hideaway, Barceló, Occidental and Allegro. Take advantage of benefits such as:

• Reservation of services, before arriving at the hotel or during your stay. Book a table at a restaurant, a treatment at the spa, order a cocktail by the pool or room service.

• Check the menus of the available services or the program of activities and shows that take place during your stay at the hotel.

• Find out what to see and do at your destination and book the activities we have prepared for you at Barceló Experiences. Designed by our local experts, they are the ideal complement to your stay. Let us surprise you!

• Save time with the online check-in service.

• Discover all the possibilities of our rooms and get in touch with our staff to organize any event, from congresses to weddings.

Finally, don't miss anything about our hotels. In large resorts, we provide you with a digital map where you can find out the exact location of your room and all the facilities and services.

All these advantages and many more thanks to the Barceló App.

Download it now and start enjoying everything Barceló can do for you.

Ratings and reviews

Awful awful app. took 4 goes to get through a booking and then it failed with Google pay as the app settings are out of date. Lost the booking and the room had gone when I went back in. Is a disjointed mess and badly designed. It actively stopped me booking from their hotels.

I installed it and it doesn't let me add my current reservation. the only reason I installed it was to access the hotel amenities, check out information etc since it's the only way to get to this info, order room service etc other than calling the hotel reception.

Absolutely horrible! don't even bother. I booked a massage 3 days in advance for our last day on this app, showed up and they had no record of anything, said they're having lots of problems with the app and I "should have known" to book via the concierge. and of course, no appointments available. Way to ruin an otherwise nice stay.

What’s new

Access your my Barceló Benefits profile and check your featured benefits and booking details.

Improved room booking process, now easier than ever.

Book hotel services or activities at your destination even before your arrival.

Integrated online Check-in.

Receive push notifications with our exclusive offers, only for App users.

Interactive digital maps added at large resorts.

Pool service now available in most holiday hotels: order without moving from your deckchair.