Prince des Oies
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App takes a full minute to open, just updated and now it keeps glitching off internet, took me 3 entire minutes to add 1 (one) product in my list. The colryut app was much handier and faster to use. It's really annoying to be forced to this slow app just so I can keep making my shopping lists and get to have an idea of the price.
4 people found this review helpful
Colruyt Group Services
16 April 2024
Dear customer. Our apologies for your disappointing experience with our new application. We value your feedback. Please feel free to share your suggestions by clicking on "Report a technical issue" in the Profile/Customer Service section. Thank you for your patience and contribution. Greetings
Arno V
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Compared to the mycolruyt app it seems we went back to the stone age. Every interaction and button click is VERY slow, like 1-2s before there is a ui reaction (and yes I have a normal phone), as an IT'er I can't comprehend how a company this big can develop (probably out sourced) such a bad mobile app.
3 people found this review helpful
Colruyt Group Services
29 April 2024
Thank you for your valuable feedback. We are working hard to improve speed and user experience, and these enhancements will be included in one of our upcoming releases. Kind regards, Axel
Eva Verplaetse
Slow app, you need to do a lot of clicks just to be able to add a product. Once in the shop, if you want to remove something you bought it pops back in into your list just seconds after romoving it. Old app wasn't working properly but this one is even worse
2 people found this review helpful
Colruyt Group Services
23 March 2024
We apologize for the inconvenience you've experienced with our app. We're aware of the issues and actively working to resolve them. You can provide feedback directly through the app by accessing your profile, clicking on 'Customer Service,' and selecting 'Report a Technical Issue.' Thank you for your patience and valuable input.