19.7K reviews
Content rating
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About this app

Manulife Mobile is the only app you need to manage your Group Benefits and Group Retirement plans with Manulife.

The fresh, intuitive design gives you access to your Manulife Benefits and Retirement plans quickly and easily. For even easier access you can use Android™ Fingerprint authentication.

As a Group Benefits plan member, you can:

• submit your claims
• review recent claims and payment information
• see your benefit balances
• access your benefits card and load it to your Android Walletpasses compatible application
• find health care providers in your area with directions on how to get there
• search My Drug Plan for a drug and find the lowest cost alternative
• find places to get your prescriptions for less with Pharmacy Savings Search

As a Group Retirement and VIP Room plan member, you can:

• check your savings totals and plan details
• review your recent activity
• view all contributions made to your plan
• see your rates of return

Rest assured, your personal data is always kept confidential and encrypted. You’ll need valid sign in information to use the app. Register directly from the app or at https://www.manulife.ca/.

Forgot your password? No problem. Quickly reset it and you're on your way. You can find more information at https://www.manulife.ca/mobile.

Please note: Some employer plan designs may limit the features available to employees.

The Manufacturers Life Insurance Company (Manulife)
Updated on
May 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

19.3K reviews
Y-Y Wee
November 10, 2020
WHEN it works, it works lol... But most of the time there will be some kind of error that prevents me to submit my claim using this apps. And it never worked for me to attach any supporting documents. If I simply want to view previous claimed amount, or even to search up a drug with its DIN, it's a simple and fast way to do so. But really, the submission function almost never worked. I was lucky enough to have it worked maybe a few times in the past years. I gave the two stars for those times when I truly experienced how convenient it could be to submit a claim just like that with an app lol...makes it all the more disappointing when it doesn't work :(
5 people found this review helpful
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The Manufacturers Life Insurance Company
November 24, 2020
Hi there. We’re so sorry you’re experiencing issues submitting a claim. We understand your frustration. In order for us to resolve this issue, we’ll need a bit more information from you. Please call Monday to Friday, 8 a.m. – 8 p.m. ET at 1-800-268-6195. ^CS
May 3, 2024
Old version was ok but the updated app is not usable at all, nothing loads except the home page which just has the menu, every tab shows an error message "sorry, we can't show you this feature right now, we're working on getting it back online". I can't see my claims (only showing claims from 3 years ago), can't see my benefits card, can't check my balance, can't do anything. Web app is also useless, can't get past the plan ID page.
13 people found this review helpful
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Sonja RW
April 8, 2024
UPDATE 08/04/2024: The updated app doesn't even let me try to submit a claim, as the "Attach Documents" button doesn't work. You've somehow managed to make the app even worse, NM. The worst app I've ever used. Every time I try to submit a claim, I have to enter several pages of information, attach invoices, and after I click Submit at the last step, I get the message, "Sorry! Something went wrong. Try again later." Every. Single. Time. Would give zero stars if I could.
26 people found this review helpful
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The Manufacturers Life Insurance Company
April 9, 2024
Update - thanks for the quick feedback Sonja, I will pass this along to the team for investigation. Thanks ^NM Hi Sonja, Sorry to hear you were having issues with submitting a claim. Please update to version 5.2.0 and try the app again. Thanks ^NM

What's new

Bug fixes