Freedom Mobile My Account

2.9
8.81K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

The Freedom Mobile My Account app is secure and the easiest way to manage your wireless services wherever you are, at any time you like, right from your smartphone.

Quick access to key account features:
* Check your account balance and make payments as well as redeem top-up codes
* Set up preauthorized payments
* View billing and payment history
* See up-to 6 months of talk, text, and data usage

Add or modify Freedom services on the go:
* Change your monthly plan
* Add or remove add-ons
* Enable network features, like access to long distance calling and roaming

Keep your personal details up to date:
* Update your account information, like email or mailing address
* Select a new PIN that’s easy to remember, or reset it
* Redeem a promotional code
Updated on
Jan 28, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Financial info
Data is encrypted in transit
You can request that data be deleted
Independent security review

Ratings and reviews

2.9
8.58K reviews
Adrian Muscat
January 5, 2026
Basically just a web browser session. No way for the app to remember your login on a verified device, and no biometric password ability. Required two factor authentication every single time to use it. I tried to log in to download my bill, only to have it kick me to new browser session, requiring me to log in all over again. It seems it's easier to just use a web browser in the first place. Not a very good first impression to a new customer. Come on Freedom, you can do better than this.
Simon Rickards
December 20, 2025
Largely useless; the only benefit seems to be the messenger which worked better for me than a mobile browser. The only other benefit is that you don't have to log into your account to see its details. Not really worth whatever data they are gathering through the app. Now that my customer service chat is over the app is being uninstalled and forgotten.
2 people found this review helpful
Kelsey Bennett
April 20, 2023
Don't even know where it went on my phone. Disappeared. Had to go thru play store to get in and when i did took for ever to load to try and pay my bill. Stop upgrading when the whole thing isn't broke. Please. I don't even think it saved my info from before all the upgrades. Ugh. I gave you 4 stars on easy to use app cuz it is. Easy to find what you want, it's the loading the page part that's the problem.
62 people found this review helpful

What’s new

Minor updates and fixes