Freedom Mobile My Account

8.88K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
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Screenshot image
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About this app

The Freedom Mobile My Account app is secure and the easiest way to manage your wireless services wherever you are, at any time you like, right from your smartphone.

Quick access to key account features:
* Check your account balance and make payments as well as redeem top-up codes
* Set up preauthorized payments
* View billing and payment history
* See up-to 6 months of talk, text, and data usage

Add or modify Freedom services on the go:
* Change your monthly plan
* Add or remove add-ons
* Enable network features, like access to long distance calling and roaming

Keep your personal details up to date:
* Update your account information, like email or mailing address
* Select a new PIN that’s easy to remember, or reset it
* Redeem a promotional code
Manage your Freedom Mobile account on the go
Updated on
Jan 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info and Financial info
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

8.66K reviews
Kelsey Bennett
April 20, 2023
Don't even know where it went on my phone. Disappeared. Had to go thru play store to get in and when i did took for ever to load to try and pay my bill. Stop upgrading when the whole thing isn't broke. Please. I don't even think it saved my info from before all the upgrades. Ugh. I gave you 4 stars on easy to use app cuz it is. Easy to find what you want, it's the loading the page part that's the problem.
70 people found this review helpful
Malcolm Montroy
April 20, 2023
For the past year I have been unable to make payment on my bill through the app. It seems it can only be done through a web browser. Update! It's even worse now, the web pages take forever to load, your bill is no longer visible from sign in, and the app started working only to dash our hopes. It's very obvious they do zero upkeep on their servers and zero debugging with their app. The people who run this company are incompetent to a level I've never seen. Freedom is dog water.
71 people found this review helpful
Brandon Connell
January 16, 2023
Newest update screwed it up even more. Cannot even download your bills anymore, you can click download but nothing happens. Extremely slow and laggy, have to close and restart for the app to even open most times, logging in is a hassle with no option to set a faster way. They took away the option to pay by interac online. Overall just a terrible app.
42 people found this review helpful

What’s new

Minor updates and fixes
Content rating
Everyone
Learn more

App support

About the developer
Freedom Mobile Inc.
appstore@freedommobile.ca
3700-400 3 Ave SW Calgary, AB T2P 4H2 Canada
+1 416-474-5397