I love the company but unable to use my CC app. states it is no longer usable have tried and tried to get it to work have called CC several times and no one can upgrade it to work. Feel lost wit out it. Worked fine on my old phone which completely died so received a replacement phone of same brand but not right color and now the CC doesn't work. Otherwise we are very happy with this Company. Have been with them for years. This is the 1st problem we have ever had that can't be fixed. This is why I gave it a 5 star rating
I have never had a problem with consumer Cellular until now I ordered a new phone payed the $10.00 fee to have it delivered in one to two days. I didn't receive my phone due to our mailman delivering it some place else. So now I am being told because my mail carrier didn't do his job I have to wait another 48 to 72 hours to have my phone to be okayed to redeliver my phone. So now I sit and wait for another phone. 3 weeks is not ok
It takes 4-5 taps to close the app. Plus you can't send an email to Consumer Cellular via the app. The app also has recently started logging you out every if you have auto login selected! I expect a better app from this fine company. Please fix!
The app doesn't allow me to log out, so it runs constantly in the background. This unnecessarily uses data time that helps put me close to my limit each month.
I still see the email link still doesn't work. All it indicates is a message at the top of the screen saying "Send mail..." Why have a non-functional link if it never functions?
actually four and one half stars. service excellent, customer service ok via phone, good via email. the app does have some probs but each version improves, mostly works ok for me. have NEVER had phone service so good before. been CC customer almost five years now, will continue. dont understand high costs other reviewers, mine is only $40-50/month, very good phone amts, excellent text amts, enough data since i mostly use wifi and i always recheck phone settings to ensure not accessing via 4G whenever wifi avail, keeps cost down.
* New in 2.2.0*
Various Bug fixes
AARP Card fix
World of Vodafone in one app! Recharge, pay bills, check usage and much more.