Consumer Cellular Time to switch!! The Data sucks, 103 dollars a month which tells me you can barely touch your phone. I have no downloads and you can't go into the search engine because you get a text that says you are at or over your data usage.
Data usage Data usage is 53% and should be 0 percent. I'm using my nursing home's Wi-Fi network and not your data Network. What gives here? Customer service is pretty sparse and tough to get through to without a lot of Hoops to jump through and long wait times. Not very happy so far in my first month. The web site and app are setup for laptop not a cell phone.
Lies, lies, and more lies!!! Was told I would be getting a discount on ONE of my bills because I can't use picture mail on my Motorola smart phone. 3 supervisor calls later and about 5+ hours on the phone with customer service I find out that's a big fat lie and I get JACK because I have internet access so it's not their problem that I pay for picture mail and can't use it, so I have to pay $600+ for a decent phone out of pocket to use picture mail. Bite the big one Consumer Cellular!!!
Data Almost two years with CC, but I think I'm switching carriers. I dislike paying $70 a month and not getting enough data.. Other carriers offer unlimited with lower fees. Especially if you go over, they restrict you and yet charge you more... I was happy in the beginning, but it just gets old. I do love paying my bill on the app.
Customer service nightmares If you need a live person, pull up a chair and bring a good book... cause waiting times "are" that long... BTW, there's an automatic daily update... at your expense. Uses your data (Not theirs).
Disappointed My login issues have never gone smooth since the big update in June. The "make a payment" button gets cut off at the bottom of my screen and the "email customer service" link does not work. Wrong balance & due date keeps happening at each monthly change.
* New in 2.1.2*
Various Bug fixes