
Gary Jones
For last couple of years this app will only work occasionally, then you can not log in because of incorrect username or password, when both were the same when it was working. Trying to reset password was an exercise in futility. Customer support had a different "solution" every time you contacted them. Again sometimes it worked but most of the time it didn't. App is a complete zero. If you want to check your usage with CC you will simply have to call them and go through thier menu.
48 people found this review helpful

Mike Rodriguez
The app used to be fine, now it keeps telling me my password is incorrect. Although when I log in via the website it works. I even tried to reset the password, still the same issue. I even uninstalled then reinstalled the app, same problem. I'm happy with the service and cost for service, but the buggy app situation needs to be addressed and resolved.
37 people found this review helpful

Lynn Longfield
I love Consumer Cellular and their customer service "rocks", at least from my experience with grandpad and cellphone, but the app needs help. I don't use it much because I feel is pretty much useless. As others have stated, it makes you log in everytime and seemingly forgets your number and password. I've written mine down as to not forget myself but it never seems to work. Maybe there's a timeout period, where it forgets the info if you don't use the app, not sure.
86 people found this review helpful