BEKB App – Mobile Banking

BEKB | BCBE

About this app

Check your account balance, make payments, manage your cards, plan your budget and more: the BEKB app gives you mobile access to all your BEKB accounts, custody accounts and cards. Personalise the settings to suit your needs and take care of all your banking business, easily and securely.

Your app, your needs
Personalise your home screen, navigation and product views:
- Place the functions you use most often on the navigation bar.
- Decide what appears on your home screen and in what order.
- Add accounts, cards and custody accounts to your favourites.

Wealth
Get a clear picture of your finances:
- Accounts: overview, balance history, transaction details
- Custody accounts: overview, order overview, details of securities
- Cards: overview with limit(s)
- Payments: overview incl. pending/executed payments
- Income, expenses and budget in the financial assistant.

Payments
Make payments simply, securely and quickly:
- Consult payments overview
- Create domestic and international payments
- Find creditors quickly thanks to automated suggestions
- Share or scan QR-Invoices
- Transfer money between accounts in real time
- Receive eBill invoices and approve them in the eBill portal
- View and approve eBill invoices directly
- Manage standing orders

Financing
Get a clear picture of all your financing:
- View mortgages and loans (including balance, interest rate and term)
- View business loans (including interest rate and limit)

Accounts and cards
Keep control of your accounts and cards:
- Consult account overview and transaction details
- View custody account overview and details of securities
- Show card overview with limit(s)
- Manage geoblocking
- Block lost cards

Securities
Track the status of your stock market orders:
- Create stock market orders (buy/sell)
- Consult order overview
- View details of securities held

Financial assistant
Use the services provided by the financial assistant:
- Analyse your income and expenses
- Categorise transactions
- Plan your budget
- Define savings goals

Other functions
Take advantage of additional functions:
- Display emergency/contact numbers
- Receive and send messages
- Set up TWINT
- Use the currency calculator
- Read BEKB Flash magazine

Requirements
You must have an e-banking contract in order to use the BEKB app. The device has to be registered in the BEKB client portal before you can start using the BEKB app. For security reasons, it is not possible to log in to both the BEKB client portal and the BEKB app at the same time. Use a device with an up-to-date operating system.

Security
The BEKB app offers the same level of security as the BEKB client portal. Authentication is based on state-of-the-art technological security procedures. Data is strongly encrypted prior to transmission. Moreover, additional approval is required for certain payments. You are automatically logged out whenever the BEKB app is closed.

Ratings and reviews

Incredible how many bugs and crashes i have every time i use the app with my android Samsung phone! To log in sometimes i have to close the app more than 10x and also when i do scan or try to make a new payment the app crashes and i have to start all over again! Would be a great app but it would be nice to see some fixes for these issues.

Why exactly is it *always* Banks with the terrible mobile Apps? Money shouldn't be the problem, right? Yet still, I can't even use the app. Two Months after opening my Account I still get "An error has occurred" whenever I try to log in. And no one seems to know what's not working. Also, as if prohibiting screenshots wasn't dumb enough, someone though it'd be a good idea to log you out when switching between apps?! Do the developers know that you can just use the website on your smartphone?

So annoying app. Always errors and super slow service. When I have to scan 4 QRs in a row to pay a bills, always stops working. Really disappointing experience.

What's new

We are continuously upgrading the BEKB App. In addition to various optimisations, you are now able to replace your debit cards in the card self service.