NY Waterway

2.7
1.68K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Your Phone Is Your Ticket

This app allows NY Waterway Hudson River Ferry riders to purchase tickets paper-free from their phone and use their phone as a ticket. All personal information and payments are encrypted over SSL, and our backend is PCI-compliant to ensure high security.

Features:
- Buy tickets from your phone
- Use your phone as your ticket
- Route maps
- Schedules
- Advisories
- Bus Locator

NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since its launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson River and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan.
Updated on
Apr 4, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
1.65K reviews
Jeannette Perry
November 1, 2023
This app doesn't work. Thought it would be nice to take the ferry. Won't allow to purchase tickets. Doesn't seem to have a full schedule. There are only 1-2 ferries per day from my location. Who leaves work by 3pm in Manhattan? App doesn't seem to recognize my location. Would be nice if they had an interactive map of ferry routes and shuttle bus routes. This app doesn't have much in it. What it does have, doesn't seem to work well. Uninstalling now.
9 people found this review helpful
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Bytemark, Inc.
November 2, 2023
That doesn't sound right! Can you give us more information at wecare@nywaterway.com so that we can investigate?
A Google user
December 12, 2018
First, please stop asking for feedback in the app, since the form submission doesn't work. The app is very convenient, but there are a few bugs. If you don't have a data connection, it often doesn't know that you have tickets even if you don't save your tickets to the cloud. Also, if you don't exit properly, the app ends up in a weird state where, the next time you go to use a ticket, you think you're at the activation screen but you can't activate any tickets.
20 people found this review helpful
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Siddharth Ahluwalia
May 31, 2024
How does an app that has never been updated start crashing suddenly? I'll live with the ancient UI, but the one thing you can't have with something that's part of your commute is the unreliability. App won't stay open today. Crashes within a second of loading. Edit: after a year or so of not working on pixel phones (because it wasn't 64bit compliant) the app recently started working again. Today it won't open because it says an update is required but there is no update in the app store.
15 people found this review helpful
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Bytemark, Inc.
June 4, 2024
Hello Siddharth, Please bear with us, we are currently working on a fix for this!

What’s new

Bug fix.