NY Waterway

3.3
1.55K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Your Phone Is Your Ticket

This app allows NY Waterway Hudson River Ferry riders to purchase tickets paper-free from their phone and use their phone as a ticket. All personal information and payments are encrypted over SSL, and our backend is PCI-compliant to ensure high security.

Features:
- Buy tickets from your phone
- Use your phone as your ticket
- Route maps
- Schedules
- Advisories
- Bus Locator

NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since its launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson River and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan.
Updated on
Jun 19, 2018

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted
3.3
1.55K reviews
Scott Lofties
October 15, 2022
Total POS. Was written for old version of Android and they are too cheap to update the code. So, when you are trying to buy a ticket right before boarding and checkout doesn't work they will just leave you or take you to Hoboken to buy a ticket at a kiosk. But be fast (< 1 minute) because if they've boarded and you aren't back they leave and then you have to wait 20 minutes. Would give 0 stars if I could.
10 people found this review helpful
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Erin Koprince
August 12, 2022
This app is great until it's not. Nothing more frustrating than having paid for the month and getting extorted for more money because their app fails and that becomes the consumers problem. They don't reimburse, customer service is only open for 4 hours a day during the week. The bus tracker rarely works accurately and now I'm being notified that my phones operating system is too advanced for this app. Total waste of time and money.
6 people found this review helpful
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Jan Courtain
August 9, 2022
Horrible. App would not let me complete my transaction. Tried it 20 times on one phone, tried it 5 times on another. Would not continue after entering my card information. Ferry personnel were not helpful at all, just kept repeating 'you have to download the app' which I had. They let us ride to our destination, but the experience was terrible & frustrating.
6 people found this review helpful
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What's new

Bug fixes and performance improvements.

Note: Due to security reasons, devices running Android OS versions lower than 4.4 will no longer be compatible with the mobile application. In order to continue using the app, Android 4.4 users will need to upgrade to the latest app. We advise Android users that are running lower than 4.4 to upgrade their Android device operating system to 4.4 or higher to continue using the app.