NY Waterway

Bytemark, Inc.

About this app

Your Phone Is Your Ticket

This app allows NY Waterway Hudson River Ferry riders to purchase tickets paper-free from their phone and use their phone as a ticket. All personal information and payments are encrypted over SSL, and our backend is PCI-compliant to ensure high security.

Features:
- Buy tickets from your phone
- Use your phone as your ticket
- Route maps
- Schedules
- Advisories
- Bus Locator

NY Waterway has the largest ferry and excursion fleet in the New York Harbor. Since its launch in 1986, it has served over 65 million passengers. With routes stretching along both the Hudson River and a complimentary bus service, NY Waterway is an easy and comfortable way to travel to and from Manhattan.

Ratings and reviews

This app doesn't work. Thought it would be nice to take the ferry. Won't allow to purchase tickets. Doesn't seem to have a full schedule. There are only 1-2 ferries per day from my location. Who leaves work by 3pm in Manhattan? App doesn't seem to recognize my location. Would be nice if they had an interactive map of ferry routes and shuttle bus routes. This app doesn't have much in it. What it does have, doesn't seem to work well. Uninstalling now.

This app is great until it's not. Nothing more frustrating than having paid for the month and getting extorted for more money because their app fails and that becomes the consumers problem. They don't reimburse, customer service is only open for 4 hours a day during the week. The bus tracker rarely works accurately and now I'm being notified that my phones operating system is too advanced for this app. Total waste of time and money.

I was happy to buy the weeklong passes for my trip but the screen rarely displayed the 5 passes nicely. Instead I regularly got Error an unexpected error has occurred. On one hand I laughed because it was most decidedly an expected error. On the other hand, the ferry attendants were getting sick of me on this vacation. If I closed every other app on my phone I could sometimes get the screen to come up but with all the times I tried, it worked maybe 3 times.

What’s new

Bug fix.