Faiba

Jamii Telecommunications Ltd

About this app

The Faiba app gives you ultimate power to manage all your Faiba services in one place.

It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hours a day.

With the Faiba app, you can do the following;

For Mobile;

CHECK BALANCE AND USAGE: View the balance in the main account and for all packages subscribed to, for your line or multiple lines

BUY AIRTIME: Recharge your line or another line easily

BUY BUNDLES: But plans for your line or another line easily

MANAGE MULTIPLE LINES: Add multiple lines for easy management

DATA MANAGER: Activate data manager to prevent browsing on your airtime

For Fixed;

VIEW STATEMENT: View your fixed account statement

VIEW INVOICE: View invoices and see if they are paid or unpaid

VIEW SERVICES: View the list of Faiba services that you have and their status i.e. active or inactive

Other services;

STORE LOCATOR: Find all Faiba shops, dealer shops and agent shops countrywide

SUPPORT: Email our support teams anytime for assistance on any issues you may be facing

Ratings and reviews

I initially gave a 5-star rating because of the new update which was, to be fair, awesome -- until you introduced a feature to lock the STK push to only one Mpesa number. That, without the option of removing it or editing it. I'm wondering why developers build something good then ruin it. It's pretty obvious one would at one point or another wish to have a friend help buy them data for one reason or another.

I initially loved this up until OTP was introduced to mpesa STK push. An OTP that is not working!! You have the money in your mpesa, the mpesa simcard in your phone but can't purchase because of a broken OTP. Never had such a frustrating experience in my 3 years of using Faiba app

I love the new revamp. The app looks more detailed compared to the previous UI. Just to add on, i think you should also add the profile picture feature. However sometimes the service is down, and i cannot surf the internet yet i have active bundles. Please check on that

What’s new

Bug Fixes