3.2
2.71K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Digital Purchases
Learn more
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About this app

The Faiba app gives you ultimate power to manage all your Faiba services in one place.

It provides you with a simple and easy way to access information conveniently about your Faiba services, 24 hours a day.

With the Faiba app, you can do the following;

For Mobile;

CHECK BALANCE AND USAGE: View the balance in the main account and for all packages subscribed to, for your line or multiple lines

BUY AIRTIME: Recharge your line or another line easily

BUY BUNDLES: But plans for your line or another line easily

MANAGE MULTIPLE LINES: Add multiple lines for easy management

DATA MANAGER: Activate data manager to prevent browsing on your airtime

For Fixed;

VIEW STATEMENT: View your fixed account statement

VIEW INVOICE: View invoices and see if they are paid or unpaid

VIEW SERVICES: View the list of Faiba services that you have and their status i.e. active or inactive

Other services;

STORE LOCATOR: Find all Faiba shops, dealer shops and agent shops countrywide

SUPPORT: Email our support teams anytime for assistance on any issues you may be facing
Updated on
Apr 30, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
2.67K reviews
Kenautical
May 1, 2026
Good app, but poor choice of font. they are using Nunito New, which is good for writing articles or content with a lot of text. When it comes to dealing with a lot of numbers, Nunito is poor choice for that. It's soft, calm, mild and leans heavily on beautification. Numbers need a punchy font, esp where you're dealing with money and data balances, and font sizes for numbers need to be big enough and easy to see. Check the fonts that Western banking and financial apps use and copy that.
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Ann Ndegwa
May 1, 2026
I love the new revamp. The app looks more detailed compared to the previous UI. Just to add on, i think you should also add the profile picture feature. However sometimes the service is down, and i cannot surf the internet yet i have active bundles. Please check on that
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Branton Wafula
May 1, 2026
The Faiba app is excellent but I suggest the app to open when one runs out of data as long as data connection is faiba like other network providers.
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What’s new

Bug fixes
Content rating
Everyone
Digital Purchases
Learn more

App support

Phone number
+254747585100
About the developer
JAMII TELECOMMUNICATIONS LIMITED
apps@jtl.co.ke
Jamii Towers Hospital Road, P.O.Box 47419 00100 Nairobi Kenya
+254 729 150318

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