Hancock Whitney

Hancock Whitney Bank

About this app

Our mobile banking app is designed to be personalized, easy, and secure. It’s the great service you’ve come to expect from us, delivered on the go.

Secure Login
• Login quickly and securely using facial recognition or your fingerprint.

My Balance
• Quickly check your balance on your login screen‒without having to log in.

Manage Your Accounts
• Check your balances and view activity.
• Place stop payments on checks.
• Turn overdraft authorization on or off (for eligible accounts).

Mobile Deposits
• Deposit checks via your smartphone in a few simple steps.

Manage Alerts
• Control how you want to receive your alerts and notifications (texts, emails, etc.).
• Control how often you want to receive notifications.

Bill Pay
• Pay bills anytime, anywhere via your smartphone.
• Add and manage payees.
• Schedule payments.
• View your payment history and more.

Move Money
• Send, Request, Receive Money with Zelle®
• Transfer money to another Hancock Whitney account or to another bank.
• Schedule transfers or set them up as recurring.

Offers and Account Opening
• Browse available offers, then easily apply or review account features and apply for accounts, or add to cart and open later.

Find a Location
• Find nearby Financial Centers and ATMs using your phone’s GPS. Or simply search by zip code or address.

Android and the Google Play Store logo are trademarks of Google Inc., registered in the U.S. and other countries.
Minimum system requirements: Android 5.0 and higher are supported.

Zelle®️ and the Zelle®️ related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Ratings and reviews

I've had this app for years and never really had any problems or issues. But recently in the last few months, EVERY single time I open the app, I have to get a verification code sent to me. Even after using biometrics to sign in, it still has to text me a code. I would rather not even use the app any more because of it. Fix this or I'll just delete it

The worst online banking app is also the worst mobile application. Fire the Web developer. I downloaded this app several times, but it freezes up at the logo page. I can access accounts without going through the app, but can't make a deposit. How ridiculous is this? And no sooner had I signed up for the mobile banking than I got two phishing attacks: one saying my account was overdrawn and another saying I was locked out for too many log in attempts with the wrong password. Unacceptable.

Once again the mobile deposit fails to work. This has begun to happen frequently and each time it's a different issue. Last time when taking the picture of the check, it kept telling me to "move closer" but any closer and you wouldn't be able to see the whole check. This time, it takes the picture with no issue but the picture doesn't upload. So when you click "submit" it says "images required to proceed." Please fix this issue. As of 2/10/2023: Mobile deposit still doesn't work for me.

What’s new

Bug fixes and improvements.