This app used to work when I had my Galaxy S5. Then I switched to a Galaxy S7 but I could not switch over all my points. I have the latest app installed and it does not work. End of story this app is a piece of crap.
It only works some of the time. I'm supposed to get a free drink every day, but it only works 3 or 4 days a week. Extremely slow loading coupons if it loads them at all. Needs a lot of work.
Could never get coupons and points to load correctly. Tried to update but didn't work. Really unfortunate that they didn't do a better job with this. I go to racetrac 4 times per week, it would be great if I could use my points.
Update did nothing to address the problems with the points and coupons.. I have to reload this app every week.. it always freezes up. Ive made numerous complaints and their headquarters is in the Atlanta area.. I am considering calling consumer reporters and asking them to highlight racetacs false advertising of the app and horrible customer service. I have also flagged on the apps store because they don't respond to emails and calls and when they do they blame the problem on the customer and not their scrappy app
This app used to work great until the recent updates now you have to reload the app to see how many points you have they need better customer service and a way to reset passwords when you switch your phones
It's an ok app, had issues with it when I changed from an S6 to an S7 with it transferring my points over but I emailed them and they told me to reinstall and do a new password and it work.
We’ve made paying for your in-store purchases easier than ever with the app! You can now reload and add new gift cards directly through the app. You can also continue to transfer the balance of a physical gift card to the app. Then, just take your mobile device to the register to pay for your purchase and earn points from one place. You may never need your wallet again!
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