American Airlines

75.8K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and to check flight information and watch movies and TV shows at no cost.

Contact Us: 800-222-2377

Why we need the permissions:

We will be adding location assistance to mapping (see our new terminal maps) that uses BLE

Your location helps us give you relevant information tailored to where you are at the time.

Access to photos is required to store parking reminders.

The camera allows the app to scan credit cards and expedite the checkout process.

Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.

Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

73K reviews
Paul Gush
March 31, 2024
Won't show boarding passes when you lose a data connection, so it's pretty fragile. When you're on board, streams stop all the time. Listening to music, you can pretty much just play one song at a time - it never jumps to the next one. When trying to play music, the little bars animate, whether music is playing or not, which is confusing.
15 people found this review helpful
Did you find this helpful?
Esra A
April 8, 2024
2/15/24 Logs out everytime I move to a new page. Can't buy miles or purchase itineraries left on hold without a laptop. Honestly, the app is utter garbage, except to look up flights. Really annoying having to log in multiple times per session 🙄! 4/8/24 App is still garbage. I've deleted and reinstalled the app 3 times and it still won't load the start page. AA, yall can afford to hire a better IT team. Do it!
8 people found this review helpful
Did you find this helpful?
Jessica Mazour
March 31, 2024
2024 update - the app still sucks. I couldn't get boarding passes for my kid on the app. I had to uninstall and reinstall the app 3 times to get all 3 boarding passes for my group. When I tried to get boarding passes for my return flight, it only showed our previous boarding passes. I've spent 3 hours on the phone with AA for this trip alone bc of the app. 2022- The app is awful. It never loads. I end up having to get a paper boarding pass every time. This app is a piece of junk.
14 people found this review helpful
Did you find this helpful?

What's new

We're continuing to improve your app experience with bug fixes and performance improvements.