American Airlines

48.8K reviews
Content rating
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About this app

With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips.

-Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.

-Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.

-Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device.

-Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate.

-AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today.

-Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure.

-Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot.

-Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination.

-Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds.

-Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and to check flight information and watch movies and TV shows at no cost.

Contact Us: 800-222-2377

Why we need the permissions:

We will be adding location assistance to mapping (see our new terminal maps) that uses BLE

Your location helps us give you relevant information tailored to where you are at the time.

Access to photos is required to store parking reminders.

The camera allows the app to scan credit cards and expedite the checkout process.

Wi-Fi connection information
This allows the app to understand when connectivity exists to give you the data you need.

Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
Updated on
Mar 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted
48.8K reviews
Brandon Ikeman
February 18, 2023
Worst airline app. Flight information, such as gates and departure times is updated severely late when changes occur. If you are on a round trip and completed your first leg, the boarding pass for your first leg never goes away, I keep scanning the wrong one when boarding the next leg. It is hard to navigate through the app, I don't know who in their right mind thought it would be a good idea to make an interface different than any other android app, lots of weird swipes and arrows to get info.
59 people found this review helpful
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Joe Post
March 8, 2023
Unable to, at any time, with any wireless service (i.e. mobile data or wifi) to view my actual boarding pass. I had to rely on emails or s printed pass from the desk since I've been using the app. Giving it two stars because it does provide navigation to gates within airports for connecting flights which is nice. Using Android version 13 on a Pixel 6.
9 people found this review helpful
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March 11, 2023
Android version often times cannot open boarding pass (you can click on it but nothing happens). Also your seat can change on the app without notifying you AFTER checking in. If you ask at the gate, they will tell you it's the app bug. I have another phone which is an iphone and works fine each time Android app won't so it's definitely an app thing. Please fix this bug please. Quite inconvenient.
6 people found this review helpful
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