
John Shrader
The app will not even allow me access to my account. Just gives an error message telling me to contact customer service. I did so, they said there's no problem on my account, but they would "look into it and call me back". Of course they didn't. I've rebooted my phone, changed data provider, but this app left me in an untenable position where I couldn't make a payment even after trying for hours. Very disappointing, ABSA really went down after changing from Barclays. Time to consider a new bank.
112 people found this review helpful

Chiti Fyck
This app frequently goes offline and kicks you out. You have to re-register and deregister your device several times sometimes for it to start working. If you are in the diaspora you can't get a hold of the call center internationally. I've had my card and account blocked many times. Making it difficult to send money to Zambia when Absa keeps rejecting transactions or reversing them into the account.
8 people found this review helpful

Jay Magumise
- Flag inappropriate
- Show review history
Absa Zambia needs to work on updating transactions in real time especially when one swipes and access to the latest bank statements needs to be fast.It was just okay when I started using this app but it has become slow and freezes throughout.Can't say it's the best app compared to other apps like Stanbic even Access that is not even great in terms of customer service.
4 people found this review helpful