![](https://play-lh.googleusercontent.com/a-/ALV-UjUuYQylStu7qvfgp_KVAixYW0NLz0pFA-eYILuGVLQkmR-53pMj=s32)
John Shrader
The app will not even allow me access to my account. Just gives an error message telling me to contact customer service. I did so, they said there's no problem on my account, but they would "look into it and call me back". Of course they didn't. I've rebooted my phone, changed data provider, but this app left me in an untenable position where I couldn't make a payment even after trying for hours. Very disappointing, ABSA really went down after changing from Barclays. Time to consider a new bank.
37 people found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKEUniSvgr0G0tM8iFIjDi5y3fhQq-h0iWXwNUpAZRgiwZ0QQ=s32-mo)
Isabella Nkweto
Very disappointed! The app is ineffective and always faulty for no reason. It just won't allow me me to log in. Un-installed it, now, it's asking me to check my wifi. This is very concerning and inconveniencing too. And customer service doesn't respond. Very poor service overall 😢
1 person found this review helpful
![](https://play-lh.googleusercontent.com/a/ACg8ocKKPU-n5t5TtECaWpXb2Z-Xgf9KaJ45zUAz6aFtB0NR-vp6w23b=s32-mo)
Adam Sherriff
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I would like to only use OTP for login. The app verification takes too long and has glitches when the app gets deleted off of the phone and then has to reinstall on another phone. Airtel and MTN money transactions hardly ever work.
4 people found this review helpful