The app is super slow. Whenever I have tried to arm or disarm from the app it has had a a really long delay. Our old alarm system's app was so much faster. Also, recently the app started malfunctioning and showing sensors as "open" when they are closed and our physical control panel shows then as closed. Basically we cannot rely on the app too be accurate and we cannot even arm from the app because it says that sensors are open when they aren't.
Get the message telling me the operating system has been modified or there's a security issue on this device, and the app will not run. My phone, a Samsung S8 plus has not been rooted, knox has not been tripped, and does not have any security issues. This app is completely broken now and sucks.
This app is trash! Always has trouble with garage. It says its open when its actually closed and vice versa. This is a huge problem as far as security and piece of mind. Also, app takes forever to load and be ready for use. I hate using your services
Once again a broken app. Now it takes forever to arm after disarming, or vice versa. Adt is charging more now so they can spew this garbage... Fantastic.
Thanks for fixing the problems with the app... now working properly on my android device. It seems ADT responded to the huge outcry from customers by revamping the app.
What happened to the 4 digit login...so much easier. 2 unsuccessful attempts and,youre locked out...what happened to 3 strikes. Not a fan
ADT is announcing Push Notifications in this latest release. Receive instant notifications when an important event occurs. Login to the web portal to setup alerts or create additional ones.
Additionally, bug fixes and performance enhancements have been included and addressed.
Manage your property and reservations on our Extranet app. Anywhere, anytime....