AIA+ Malaysia

3.5
28.5K reviews
1M+
Downloads
Content rating
Everyone
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About this app

AIA+ is a lifestyle mobile application designed to simplify health journeys and enhance AIA Malaysia customers’ lives through a seamless, personalised experience. With this all-in-one app, customers can effortlessly manage their insurance and takaful plans, make premium or contribution payments, track their fitness and health with AIA Vitality, access digital healthcare services like doctor consultations, enjoy exclusive rewards and more!
Updated on
Dec 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
28.2K reviews
Malik Malak
February 19, 2023
Even if you click the remember me box. It does not remember your username or password. It will not let you use anything related to a previous username, email, or anything you would actually remember. Then, when you do put in all the information. It freaks out and says the password is incorrect. If you go to their desktop website, I can log in regularly. Something is wrong with this app.
1 person found this review helpful
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AIA Bhd
February 20, 2023
Hi Malik Malak, for security measure & for a better experience, we highly suggest you to set up the biometrics login by for ease of access. If the issue still persists, kindly use the "Report An Issue" available in the login page, or on the top left hamburger menu after you logged in or email us at my.customer@aia.com to investigate further.
Foong May Wan
December 16, 2025
Overall the other things in the app are useful such as the insurance plan one has bought. Have not make any claims yet so unsure how easy it is to make claims. However the workout part is very problematic. I'm not sure if it only detect steps. Stationary cycling is not detected, when use other exercise mode also not detected. Come one. Please improve the app. Those definition exercises 10 mins at 80 percent heart rate are rubbish as app doesn't detect at all. Waste my time + Frustrated.
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AIA Bhd
January 21, 2026
We're sorry for the experience. Kindly visit https://www.aia.com.my/en/myaia-app.html >Scroll to "How To Videos" >Click "AIA Vitality" & select the relevant video guide for assistance. Kindly report it via the "Report An Issue" feature on the app login page or contact us at https://www.aia.com.my/en/help-support/contact-us/enquiry-form.html
Siah CK
January 14, 2026
updated 14/01. raised another apps problem and received rubbish reply again. please check on the reward function. the search button is error and it appeared woth other users too. unistall and reinstall doesn't help at all. done that before sending the request. do the team check on it before replying the enquiry? replying following sop doesn't satisfy all user as time goes.
1 person found this review helpful
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AIA Bhd
January 21, 2026
Hi, we're sorry for the experience. We would like to understand more about your problem. We would appreciate it if you could use the "Report An Issue" feature available in the login page, or contact us at https://www.aia.com.my/en/help-support/contact-us/enquiry-form.html. We look forward to hearing from you.

What’s new

We have upgraded our app in hopes to provide you a better user experience.