AIA+ Malaysia
3.3star
20.3K reviews
1M+
Downloads
Everyone
info
About this app
A Healthier, Longer, Better Life is now even more accessible with the enhanced AIA+ (formerly known as My AIA Malaysia) app.
This lifestyle mobile application is AIA Malaysia’s dedication to simplifying health journeys and making life lagi better for its customers through a seamless and personalised experience. AIA Malaysia customers can easily manage their insurance & takaful plans, make premium/contribution payments, keep track of their fitness and health with AIA Vitality, gain access to digital healthcare services such as doctors’ consultation, and even enjoy exclusive rewards, all in one app!
This lifestyle mobile application is AIA Malaysia’s dedication to simplifying health journeys and making life lagi better for its customers through a seamless and personalised experience. AIA Malaysia customers can easily manage their insurance & takaful plans, make premium/contribution payments, keep track of their fitness and health with AIA Vitality, gain access to digital healthcare services such as doctors’ consultation, and even enjoy exclusive rewards, all in one app!
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.3
20K reviews
Simon Yap
- Flag inappropriate
September 14, 2020
I like the layout of the app. The information shown on the different pages are clear & information about my premiums & payment methods are easily accessible. The only gripe I have with it is linking my fitness tracker to the app to earn my vitality points. Even after calling customer service, they have yet to resolve the issue. Maybe it's just my device, the customer service or the rate of resolving this issue could be more efficient.
Malik Malak
- Flag inappropriate
February 19, 2023
Even if you click the remember me box. It does not remember your username or password. It will not let you use anything related to a previous username, email, or anything you would actually remember. Then, when you do put in all the information. It freaks out and says the password is incorrect. If you go to their desktop website, I can log in regularly. Something is wrong with this app.
1 person found this review helpful
AIA Bhd
February 20, 2023
Hi Malik Malak, for security measure & for a better experience, we highly suggest you to set up the biometrics login by for ease of access. If the issue still persists, kindly use the "Report An Issue" available in the login page, or on the top left hamburger menu after you logged in or email us at my.customer@aia.com to investigate further.
iPlay Everything
- Flag inappropriate
July 15, 2024
Still the worst app that I have been using. Been discontinued AIA Vitality for few years due to frustration with sync problem. I resumed the membership few weeks ago because the app looks improved a lot. Have good experience for the first 3 or 4 weeks then guess what, boom!! Suddenly cannot sync Vitality data anymore. Try delink and can never link back anymore. So regret to resume the membership, its like paying to get frustration. Reinstall app also doesn't help.
4 people found this review helpful
AIA Bhd
July 16, 2024
Hi, we're sorry that you are facing this issue. For us to investigate further, we would appreciate it if you could kindly use the "Report An Issue" feature available in the login page, or email your details to customercare@aiavitality.com.my. We hope to hear from you soon, so that we may improve your experience.
What's new
Existing news!
Earn cash rewards by signing up for life, medical, or critical illness policies/certificates for your dependents and switching all your policy/certificate payment method to credit cards.
Complete all these tasks and unlock cash rewards of RM1500 & MORE!
We are also introducing first-in-market SMART option for AIA’s medical plans. SMART option provides you with affordable, accessible and effective healthcare, through a specially curated SMART network of healthcare providers.
Earn cash rewards by signing up for life, medical, or critical illness policies/certificates for your dependents and switching all your policy/certificate payment method to credit cards.
Complete all these tasks and unlock cash rewards of RM1500 & MORE!
We are also introducing first-in-market SMART option for AIA’s medical plans. SMART option provides you with affordable, accessible and effective healthcare, through a specially curated SMART network of healthcare providers.
