2.7
3.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

AlertCops is the citizen security alert service that the Spanish Law Enforcement Authorities (Policia and Guardía Civil) provide to assist you in risk situations.

AlertCops is a complementary channel. You can send alerts with images or videos to the nearest emergency center, chat directly with a support agent or receive security news and notifications sent by public security services. So, you will receive faster and more efficient attention.

You can also share your position with those people you want or with the public security center that provide this service.

AlertCops: Immediate – Collaborative – Close - Direct – Accurate – Preventive - Discreet – Effective
Updated on
Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
3.57K reviews
Ame Sauvage
April 11, 2024
Here is a hint for those from the U.S. trying to use this app but couldn't get the verification code. I ran into the same issue not receiving a text to my main phone number. However, as I registered the app using my Google voice number, the verification code went through and the app is activated. Also, multi language suppory is still available. One just has to get through the first step of selecting the preferred language in Spanish, then the rest will take care of itself.
3 people found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
April 10, 2024
Thank you for your review. We're sorry to hear that you had difficulties receiving the validation code. If at any time you have any problem related to the app, do not hesitate to write to our support team alertcops@interior.es so they can help you as soon as possible.
Mike S
April 12, 2025
Seems a good idea, so installed and got the code (UK phone) OK. However, it seems you can't set up the SOS button with the 'authorities' as Guardians. As I am a solo traveller this makes it somewhat limited value since in an SOS situation it's the emergency services I'd want first. Bug? or by design?
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Secretaría de Estado de Seguridad - Mº Interior
April 14, 2025
Thank you for installing AlertCops and sharing your feedback The SOS button sends alerts to your trusted contacts. Only if you belong to the healthcare or gender violence groups will the alert be sent directly to Spanish law enforcement. However, the app allows you to start a chat with the police or Guardia Civil whenever you need. Kind regards!
Al Sagan
November 18, 2020
I had a friendly response using this app This app was designed by the Guardia for English. It is comforting to know if you enable location you do not have to try and explain where you are contacting the Guardian from. Also preset problems on screen for quickness. Phone or message or call back. Excellent.
49 people found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
November 19, 2020
Hola Al, muchas gracias por su valoración y comentario. Nos alegra saber que la app le ha resultado útil. Seguiremos trabajando para ofrecer cada vez un servicio aún más efectivo. Un saludo.

What’s new

- Migration to Android 13
- Minor bug fixes
- Performance improvements

App support

About the developer
MINISTERIO DEL INTERIOR SECRETARIA DEL ESTADO DE SEGURIDAD
alertcops@interior.es
CALLE AMADOR DE LOS RIOS 7 28010 MADRID Spain
+34 603 40 65 01