2.8
3.88K reviews
Government
1M+
Downloads
Content rating
Everyone
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About this app

AlertCops is the safety app designed for citizens and is available throughout Spain. It provides security and self-protection services for everyday use and offers a direct chat with police and emergency services. You will be able to:


Report any event of which you have been a victim or witness.

Get information on different topics of interest to citizens with our dynamic files.

Send photographs, videos, audios or locations through the chat and get an immediate response.

Receive citizen collaboration, security and emergency alerts related to the area where you are.

Use the SOS Button, with reinforced protection for vulnerable groups, sending an urgent alert to the nearest police centre along with your position and a 10-second audio recording.

Enjoy new services: Accompany me, Rescue, Simulated Call, etc.

Share your location with the people you want and receive theirs.

Subscribe to the Guardian of a specific event (such as a race or a concert) and send your position periodically so that rescue services can easily locate you in case of emergency.

Use the automatic translator to communicate with police forces in over 100 languages.
Updated on
Oct 23, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
3.85K reviews
David Ford
August 31, 2025
Unusable, old app wouldn't let me recieve a text with the code. The updated version tells me I'm not connected to the Internet when I tryto usee it, when I clearly am. Total waste of time and totally unusable, will.be deleting.
1 person found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
September 1, 2025
We’re sorry to hear about your experience. The app should work both for receiving codes and connecting online. Please ensure you have the latest version installed and try restarting your device. If the issue continues, contact our support team at alertcops@interior.es Thank you!
Lilly M
August 20, 2025
BRING BACK the old design!! How much money did you pay for the new, useless design? Did you even test this on normal people?In the case of EMERGENCY, we have to do 3 clicks instead of one (when you had all the icons on the home page). But 1st, we have to REMEMBER WHERE to click to get to the page with icons! Is it "Help", is it " services" OR is it " citizen assistance"?????? You are literally playing with people's lives with this! OMG, why ruin a perfectly good thing?
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Secretaría de Estado de Seguridad - Mº Interior
August 21, 2025
Good morning Lilly. We’re sorry the new version hasn’t met your expectations. It was designed to be simpler, faster, and better integrated with Policía Nacional and Guardia Civil services. Nevertheless, we value your feedback and will keep working to improve AlertCops. Kind regards
Ame Sauvage
April 11, 2024
Here is a hint for those from the U.S. trying to use this app but couldn't get the verification code. I ran into the same issue not receiving a text to my main phone number. However, as I registered the app using my Google voice number, the verification code went through and the app is activated. Also, multi language suppory is still available. One just has to get through the first step of selecting the preferred language in Spanish, then the rest will take care of itself.
6 people found this review helpful
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Secretaría de Estado de Seguridad - Mº Interior
April 10, 2024
Thank you for your review. We're sorry to hear that you had difficulties receiving the validation code. If at any time you have any problem related to the app, do not hesitate to write to our support team alertcops@interior.es so they can help you as soon as possible.

What’s new

Android 15 Optimization.
Minor bug fixed.

App support

About the developer
MINISTERIO DEL INTERIOR SECRETARIA DEL ESTADO DE SEGURIDAD
alertcops@interior.es
CALLE AMADOR DE LOS RIOS 7 28010 MADRID Spain
+34 603 40 65 01

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