AlertCops

Secretaría de Estado de Seguridad - Mº Interior

About this app

AlertCops is the safety app designed for citizens and is available throughout Spain. It provides security and self-protection services for everyday use and offers a direct chat with police and emergency services. You will be able to:


Report any event of which you have been a victim or witness.

Get information on different topics of interest to citizens with our dynamic files.

Send photographs, videos, audios or locations through the chat and get an immediate response.

Receive citizen collaboration, security and emergency alerts related to the area where you are.

Use the SOS Button, with reinforced protection for vulnerable groups, sending an urgent alert to the nearest police centre along with your position and a 10-second audio recording.

Enjoy new services: Accompany me, Rescue, Simulated Call, etc.

Share your location with the people you want and receive theirs.

Subscribe to the Guardian of a specific event (such as a race or a concert) and send your position periodically so that rescue services can easily locate you in case of emergency.

Use the automatic translator to communicate with police forces in over 100 languages.

Ratings and reviews

Unusable, old app wouldn't let me recieve a text with the code. The updated version tells me I'm not connected to the Internet when I try to use it, when I clearly am. Total waste of time and totally unusable. I have the latest updates of thus app. I have lost count of how many times I have requested a code and this is still.not recieved even with the new version of the app. I have contacted your support a number of weeks ago and haven't had a response from them.

Here is a hint for those from the U.S. trying to use this app but couldn't get the verification code. I ran into the same issue not receiving a text to my main phone number. However, as I registered the app using my Google voice number, the verification code went through and the app is activated. Also, multi language suppory is still available. One just has to get through the first step of selecting the preferred language in Spanish, then the rest will take care of itself.

Spotted an article about this in 'Sur in English' (Spanish newspaper) and decided to give it a whirl. Thankfully I didn't need to use it, but it's very simply laid out and very comforting to know that if I did require assistance there'd not be any issues with language. I'll be re-installing this again on my next trip.

What’s new

Improved notification management.
New alert for low-accuracy location when sharing location.