Sydney Health

4.5
12.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Sydney Health is all about saving you time and connecting you with the care you need, when you need it. Within minutes, members can visit with a doctor, right from the app. You also can access your health plan and medical information in one place. Sydney Health makes it easier to put your health – and time – first.

Here’s a snapshot of what you can do:

• Check your symptoms for free and the app will recommend next steps.
• Chat with a board-certified doctor for no or low cost, depending on your plan. Virtual care doctors can assess hundreds of conditions, handle routine care visits, order prescriptions and refills, order labs, and schedule follow-ups.
• Connect with a doctor through a video visit.
• Manage your health, dental, and vision plans.
• View medical claims, access your ID card, and receive important details about your health plan benefits.
• Track your healthcare spending and find doctors and facilities in your plan’s network.
• Ask questions in real time through an interactive chat

Download Sydney Health to your device today.

Sydney Health is offered through an arrangement with CareMarket Inc. Some Sydney Health capabilities may not be available with all plans.
Updated on
May 20, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
4.5
12.9K reviews
Scarred Disciple
May 2, 2022
Absolute Garbage. Half of the app doesn't work. The biggest thing is that "Find care and cost" always just pops up "an error has occurred", and when I reached out to customer support about it their answer was to completely uninstall and reinstall the app. I tried it. Still doesn't work. One more example of health insurance making it as difficult and frustrating as possible to use their services.
40 people found this review helpful
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Anthem & Affiliates
May 3, 2022
Hello, thank you for taking the time to share your feedback with us. We're sorry to hear that you've had a negative experience with the application and we would like to discuss this further. If you could please email us at Sydney@anthem.com with your username and a brief description of what options were not working for you. Thank you. ~Sydney~
A Reese
May 6, 2022
The most recent update on May 1, 2022 has made it so Android Users can't access the app. It wants you to agree to the new terms and conditions, but the "agree" button only appears if you have an I-phone. This app has been nothing but a series of problems since I downloaded it. I tried to hang in there because my workplace gives additional benefits if it's used, but at this point the irritation just isn't worth it. DELETED.
26 people found this review helpful
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Anthem & Affiliates
May 9, 2022
Hello, thank you for taking the time to share your feedback with us. We're sorry to hear that you've had a negative experience with the application, we would like to discuss this further. If you could please email us at Sydney@anthem.com with your username and a brief description of what options were not working for you. Thank you. ~Sydney~
Caleb Carlson
May 2, 2022
It has most of the things I would expect in such an app, however, the most critical piece - finding and scheduling a provider visit - does not work. If there is something happening after opening that feature, it takes a very long time with no visual indicator that anything is happening.
23 people found this review helpful
Did you find this helpful?
Anthem & Affiliates
May 3, 2022
Hello, thank you for taking the time to share your feedback with us. We're sorry to hear that you've had a negative experience with the application and we would like to discuss this further. If you could please email us at Sydney@anthem.com with your username and a brief description of what options were not working for you. Thank you. ~Sydney~

What's new

In this release we have made general bug fixes and improvements to provide you with an improved health care experience.

Don’t forget to rate us! Your feedback helps us make it better.

As always if you have questions about the app, please email Sydney@anthem.com